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Tracy Burke of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Being self employed complicated my loan process but Tracy and Donna did a fabulous job weeding through my financials to get me the loan I needed. The ladies also answered a million questions and gave me a hand hold through the whole process. They were wonderful!!!
Business response:
I'm so thrilled to hear about your positive experience, Jody! It was a pleasure to assist you, and I'm glad we could navigate through the complexities of your loan process. No question is too many, and it's our priority to ensure you felt supported every step of the way. Thank you for the wonderful feedback and the five-star review. We look forward to helping you again in the future.
Verified by Mutual of Omaha Mortgage
Tracy was very helpful in trying to get me the best deal and help meet my needs. She explained anything I was confused about to help me understand the process better. She was usually excellent at getting back to me in a timely fashion, and if I couldn’t get ahold of her I was typically get ahold of a member of the team that was assisting me
Business response:
Thank you very much for your feedback, Faith! I'm thrilled to know that you felt supported during the process and that we were able to work together to get the best deal for you. Your understanding and patience when things got a little busy meant the world to us. It was truly a pleasure working with you. If you ever have any other questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!
Verified by Mutual of Omaha Mortgage
She was very thorough & took the time to explain everything clearly. I felt like she was truly trying to help us and not just close a deal.
Business response:
I'm thrilled to hear you had such a positive experience, Karen! Your feedback means the world to me. It was a pleasure to guide you through the process and ensure you felt supported every step of the way. I was indeed committed to helping you, not just closing a deal. Thank you for choosing Mutual of Omaha Mortgage and for the five-star rating! Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Tracy was consistent in her efforts to do her best in helping us on every step of this process.
Verified by Mutual of Omaha Mortgage
Professional, excellent customer service, always available to speak to, excellent response time. Very friendly
Business response:
I'm delighted to hear that you had such a positive experience, Robin! Your kind words are greatly appreciated. I strive to provide top-tier service and always be available for my clients. It was a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Thank you for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Tracy was professional And pleasant to work with, she kept me up-to-date on everything.
Business response:
I appreciate your kind words, Nathaniel! It was truly a pleasure working with you. I'm glad to hear you felt up-to-date and informed during the process; that's always my goal. Should you have any future needs or questions, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Tracy Burke was on top of everything and helped me with any questions I had…. and made sure she got anny answers needed. She helped us through a very confusing situation with getting our home and mortgage. We could not have asked for a better person to help us. She did an amazing job.!
Business response:
Hi Heidi, I'm thrilled to hear that you had such a positive experience with your mortgage process. I'm glad I could assist you through any confusion and provide the answers you needed. Your kind words mean a lot to me. It was truly a pleasure to help you and your satisfaction is my top priority. Looking forward to any future opportunity to assist you. Enjoy your new home!
Verified by Mutual of Omaha Mortgage
You worked well with my husband
Business response:
I'm delighted to hear that you and your husband had a positive experience with our services at Mutual of Omaha Mortgage. Your high rating is greatly appreciated. I look forward to assisting you in the future with any mortgage needs.
Verified by Mutual of Omaha Mortgage
Tracy is very friendly and knowledgeable. She answered all my question and handled any challenges. Every time I spoke with her she always had a warm greeting, made you feel welcome, and that she was ready to assist. Tracy was always in constant contact with me so i know what needed to get done and what I should expect. She is a great asset to your team and company.
Business response:
Hi Eric, I'm absolutely thrilled to hear about your positive experience! Your kind words really mean a lot to me. It was my pleasure assisting you throughout the process and I'm glad I could provide a welcoming and helpful service. Constant communication is key in our line of work, I'm glad that you appreciated that. Thank you so much for your recognition, it reassures me that I'm doing my job right. Looking forward to helping you again in the future if you need it. Have a great day, Eric!
Frequently asked questions about Tracy Burke of Mutual of Omaha Mortgage
How is Tracy Burke of Mutual of Omaha Mortgage rated?
Tracy Burke of Mutual of Omaha Mortgage has a 4.8 star rating with 148 reviews.
When is Tracy Burke of Mutual of Omaha Mortgage open?
Tracy Burke of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.