Trish McCall of Mutual of Omaha Mortgage

Business response:

I appreciate your feedback, Vishal. I am pleased to know that you found our communication prompt and thorough, and that the transparency of our rates met your expectations. I understand your concern about the timeliness of our processing. We are actively working to expand our team to ensure smoother operations and faster response times in the future. Thank you for choosing Mutual of Omaha Mortgage, your input helps us continually improve our service. 

Business response:

I'm so glad to hear that you felt comfortable throughout the process, Patrick. Being objective and transparent is something I strive for in my role at Mutual of Omaha Mortgage. Your positive review reaffirms the effort I put in every day. Thank you for recognizing it with a 5-star rating. I'm here if you ever need assistance in the future. 

Business response:

Thank you so much for your kind words, Andrew. I'm thrilled to hear that you were satisfied with the service and found it helpful in financing your home. Your satisfaction is my top priority, and I'm glad I could assist you. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Thank you once again for choosing Mutual of Omaha Mortgage. 

Business response:

I am truly grateful for your kind words, Dharmeshkumar. It's always rewarding to assist first-time home buyers and ensure they feel comfortable in understanding all aspects of the mortgage process. Your feedback about our collaboration and my responsiveness is much appreciated. It was a pleasure working with you as well, and I am thrilled to know that you would recommend me to others. Always here to help with any future mortgage needs. Thank you! 

Business response:

Thank you so much, Fred, for taking the time out to share your experience and for the wonderful rating. I'm delighted to hear that you found me to be knowledgeable and responsive. At Mutual of Omaha Mortgage, we strive to provide our clients with the best possible service. Your feedback means a lot to us and it was truly a pleasure to assist you. Thank you for choosing and trusting me with your mortgage needs. 

Business response:

Thank you so much for your kind words, David. I'm thrilled to hear that you had such a positive experience with Mutual of Omaha Mortgage. It was an absolute pleasure working with you and ensuring you had a full understanding of the loan process. I'm glad that my team and I could help expedite your loan closure. Congratulations on your new home! Your recommendation means a lot to me, and I'm here for any future needs you may have. Thank you once again for choosing me to help you with your mortgage. 

Business response:

I'm delighted to hear about your positive experience, Sumana! Ensuring a smooth and efficient loan process is always my goal and I'm glad to have been able to assist you. Thank you for your kind words and recommendation, it truly means a lot. It was a pleasure working with you as well. Looking forward to assisting you in the future with any mortgage needs at Mutual of Omaha Mortgage. 

Business response:

Thank you so much for your kind words, Joseph. It was a pleasure to work with you. I'm thrilled that your closing went so smoothly - that's always my goal! Please don't hesitate to get in touch if you need anything in the future. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

I'm so glad to hear that you found our time working together beneficial, Sally. Your positive feedback means a lot to me. It was my pleasure to guide you through the process and I'm thrilled you felt supported. I strive to provide this level of service to all of my clients at Mutual of Omaha Mortgage. Thank you for the 4.83 star rating, it's greatly appreciated! Looking forward to assisting you in the future, should you need anything else. Best regards, Trish McCall.