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Tru by Hilton Wichita Northeast
- Hotels
- Wichita, KS
About this business
Location details
1236 N Greenwich Rd, Wichita, KS, 67206, United States
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Tru Wichita Friendly staff when I walked in. Checked in super easy, used the digital key.
Business response:
Thanks for staying with us at the Tru by Hilton Wichita Northeast. We're happy to hear that the staff made you feel welcome. We look forward to having your stay with us again.
Would stay there again! The hotel is new and very nice. Our room wasn't huge, but had everything we needed. The free breakfast had a wide variety of choices. Our only problem with our night was that the couple next to us argued from 1:30 am to about 5:30 am. so we got no sleep.
Business response:
Thank you for your recent stay at Tru by Hilton Wichita Northeast. Being a new brand, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear that you had noise disturbance from other guest. We’re always striving to please our guests.
Nice amenities in a compact room For a road warrior stay, this hit all the marks. Nice shower with glass door, comfortable bed, lots of hooks and shelves to hang garments and set bags, big TV with tons of premium channels, full blackout roller shades, basic breakfast. A definite winner for 1-2 travelers who care about quality essentials and want a room that is designed for 2018.
great bed and loved big tv also nice outside patio was very nice
Great Hotel! Brand new hotel. We had a fabulous stay. Clean and friendly! Highly recommend giving them a try. You won’t be disappointed.
Location of the hotel is ok. Waited for 30 min with no one at the front desk at 10pm at night. I finally called the front desk and when he answered I told him to come to the front so I could check in. Had I not already paid I would have left for sure.
Business response:
Thank you for taking the time to review your recent experience at Tru by Hilton Wichita. I truly apologize that it took that long to check in. That is unacceptable and I will be having a meeting to make sure something like that never happens again. We do hope that you will give us a second chance, and on your next visit, be sure to check out the recently completed fire pit area!
Nice hotel, but... Priced right and a decent hotel, though it was as if the shower hadn't been cleaned which makes me wonder about perhaps what else may not been properly cleaned/washed.
Business response:
Thank you for taking the time to complete the review of your recent experience at Tru by Hilton Wichita. I do apologize for the state of the shower. That is not how we want to do things around here and I will be having a meeting with all housekeeping to make sure that never occurs again. We do hope that you will give us a second chance to show you a proper Tru by Hilton experience.
Frequently asked questions about Tru by Hilton Wichita Northeast
How is Tru by Hilton Wichita Northeast rated?
Tru by Hilton Wichita Northeast has a 4.1 star rating with 1,431 reviews.
When is Tru by Hilton Wichita Northeast open?
Tru by Hilton Wichita Northeast is open now. It is open 24/7.