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TruFit Athletic Clubs - Ft. Hood St.
- Gyms
- Killeen, TX
About this business
Location details
902 W Central Texas Expy, Ste E, Killeen, TX, 76541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Misinformation for cancelling your monthly fee. I wanted to cancel and they tell me I need to wait almost 30 days to cancel Wich means I had to pay 1 more month.. so I'm like ok sure, now over a month Later I get charged again... I call and they tell me I need to wait 45 days to cancel so I have to pay AGAIN for a gym I don't have time to visit. Thing is I was never told about this system when I started at the gym. Seems like they just wait until you're about to cancel that they tell you about this to squeeze 2 more months. ... read more
Business response:
Francisco, We are truly saddened to see you go and we are sorry that your experience has been a frustrating one in trying to cancel your membership. Our cancellation policy is set in place to ensure that things like this do not happen. If your situation is yet to be resolved, or you have any further comments or concerns, please email me at wecare@clubtrufit.com and I or someone on the customer success team will contact you as soon as possible! Thank you.
Frequently asked questions about TruFit Athletic Clubs - Ft. Hood St.
How is TruFit Athletic Clubs - Ft. Hood St. rated?
TruFit Athletic Clubs - Ft. Hood St. has a 4.5 star rating with 2,147 reviews.
When is TruFit Athletic Clubs - Ft. Hood St. open?
TruFit Athletic Clubs - Ft. Hood St. is open now. It will close tomorrow at 12:00 a.m.