Tustin Nissan

jlucian64 

on DealerRater

10 years ago

Tustin Nissan makes getting my car serviced easy. From making the appointment on line, to dropping my car off, to communications with the service advisor and picking it up everything was efficient. The staff is very professional. 

Tustinhanks 

on DealerRater

11 years ago

Finally, the service is professionL and polite. The last THREE times was not good for me. I understand. In fact the time before yesterday took Three and a half hours. Yowch....the mechanic did come in and say he was sorry and new.,that was sweet, plus I didn't get a great car wash like yesterday. Took two hours before they remember to come I waiting area and talk to me. Oh well you guys have a great cofee machine and I had breakfast and lunch with your snacks. See that was worth the more.Ike four hours. But yesterday was per... read more

hkaluga 

on DealerRater

11 years ago

Extremely friendly service. As usual Carl came thru with above and beyond customer service. My car was serviced with in the promised time. Thank you. 

phadland 

on DealerRater

11 years ago

I brought my car in for a service recall and a oil and filter change and tire rotation. They did all that and while my car was there they found a leak in my transmission seal and also fixed that under warranty. I appreciate them checking other things and making sure I don't have to bring my car in another time. The only thing I was disappointed with (only a slight disappointment) is that they didn't call me when my car was completed and by the time they called I was already home with my car. There was a completion certificat... read more

dkoegeboehn 

on DealerRater

11 years ago

Your service center is great. There is no better attribute a company can have other than trust and that is exactly what I have with your service department. They never oversell, they take great care of me, and they make honest recommendations. I couldn't be happier bringing my two Nissans there. Thanks, Doug. 

nissan8136 

on DealerRater

11 years ago

I did not like the way tha person that sold me the car trat me after he sold me tha car he did not care *steve cipriano* will not recomand 

Hollyhained01 

on DealerRater

11 years ago

I was treated very professionally and I especially liked the charging station for cellphones. The window wiper fluid wAsn't topped off & we couldn't find my key fob. I appreciated how many people jumped on these issues to quickly resolve the issues, 

AnneFisher 

on DealerRater

11 years ago

Came in for an oil change and anticipated needing brake pads replaced as Carl had warned me about them my last visit. Ended up needing front brake pads replaced as well as my oil change. Although I had an appointment, the service center was really busy that day. I was at the dealership and had to wait an extended period of time for my car to be completed (I think 5 hours total). Luckily, I had brought my tablet and Carl took care of me. I have had to wait in the past as well and although Tustin Nissan isn't the closest servi... read more

Vonniebrink 

on DealerRater

11 years ago

I was treated friendly from the moment I walked in. They made buying a car (my first on my own) very easy. I started on the website and asked for a dealer quote. Everything worked out perfect.