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901 1st Ave, Gadsden, AL, 35901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst dealership I’ve had to deal with and I have dealt with bad ones. This place though takes the cake… my wife has probably beat me and posted a review about Twin City, my wife is the kindest, sweetest person you can meet. It takes a lot to upset her and this is the most upset I’ve seen her ever due to this dealership. Like she is beyond upset!!! They will be reported to the BBB for sure!! If you go to them just be cautious, that’s all.
The worst car buying situation possible. Save yourselves and run. We bought our truck on Labor Day weekend, and we have had a headache ever since. Found out registration issues had arose from the truck having issues with it’s title. When the dealership found out about this, they did nothing but give us the run around. The salesman ignored all texts and phone calls for weeks, the person answering the phones refused to let me speak with someone else. We had to drive up there in a different vehicle as the registration period ha... read more
Don’t believe them!!! You’ll be told you can. Trade in and get so much towards another car, the choices are limited on the ones I could afford. The guy seemed to not know much of what he was telling me. He also said that he couldn’t show me any cars till they checked my credit, they said it would be a soft credit check that it wouldn’t effect my credit at the time that if I decided on one then they would pull a hard inquiry. They did anyway do it took points off my credit for nothing because I couldn’t find anything th... read more
Business response:
Good morning miss thacker this bobby ledbetter can you text me 865 806 6967 i call you
*THIS RECOMMENDATION HAS BEEN EDITED TO REFLECT BAD CUSTOMER SERVICE AND EXPERIENCE!!! Great experience and super hard work from Bear and Jeff at Twin City Used Cars! Thanks so much for working so hard and so quickly! *update!! immediately had issues with the vehicle - over $1000 worth. only reimbursed for a few things. all were things that would have been seen if the vehicle had been inspected before sold. we should have known when it wouldn’t start bc of “bad battery” but decided to trust. DO NOT TRUST!!! They are the... read more
Business response:
Congratulations 🎉🎊🎈We appreciate your business!!
Had a great experience with Chad a few weeks back but come back today and had bad experience with Jason.
Business response:
Good evening miss guffey this bobby ledbetter can you text me 865 806 6967 i like help you
I bought 2 trucks from them at same time. Before I signed paper work I asked if the bank would refinance them later on and they told me yes but when I called bank to talk to them, they said they don't do that. That they will not re finance their own vehicles. This is something that all workers at Twin City should know as they "highly recommend" their lenders. They will literally say anything to have you sign paperwork. Be aware. Go next door to Basswood Dodge and get a better, more reliable, deal. As I should have done.
Business response:
Good afternoon aj this bobby Ledbetter can you text me 865 806 6967 I call you
Deal with a person name wholesale Hank on messenger about a Jeep he set me up a app and time for me to come to Fort Payne to deal about the Jeep that was on ad I made the drive and told a salesman I had a app with a guy name Hank a salesman and the salesman laugh and said I bet it was wholesale Hank and he said the Jeep wasn’t there it’s the yellow one they still showing it on market place they said it was in Tennessee with the drive shaft out but they would get it fix and get it back down to Fort Payne and call me Would not... read more
Business response:
Good afternoon gramling this bobby Ledbetter can you text me 865 806 6967 jeep fixed i like to make it right
Drove 100 miles to look at a Jeep they said was on there lot. When we got there the salesman said it was sold and when he finally went in to see it had not been sold but was in the shop for repairs he proceeded to tell us he did not know what repairs they were doing but we could come back tomorrow or next week but he did not know when it would be back on the lot!
Contacted them about a truck and they said we still have it come on up. Two days later I find the time to go look at it so I messaged them again. Again they claim to have the truck so I make a 2 hour drive to find out that truck was sold days ago. Wow!! They should go into politics.
Business response:
Good morning Mr ward this bobby Ledbetter can you text me 865 806 6967 I call you like to make it right
Twin City Used Cars has a 4.5 star rating with 724 reviews.
Twin City Used Cars is closed now. It will open tomorrow at 9:00 a.m.