Make it easy for visitors to book appointments and attract more patients with simplified digital scheduling and a frictionless booking process.
Cut last-minute cancellations and missed appointments with automated text reminders that can reduce no-shows by up to 23%.
Keep your patients' care consistent and your schedule full with automated text and email recall campaigns.
Modernise your booking and attract new patients 24/7 with easy self-book appointments on your website, Google Business Profile, social media, and more.
Set up your scheduling widget to offer appointments that vary by duration, service, provider, and location. Birdeye is built to handle bookings no matter how complex your schedule or process.
Send automated appointment reminders over text and email to give your patients all the information they need to make their appointments. And make it easy to confirm, cancel, or reschedule in just one click.
Keep patients coming back with automated,text-friendly, and completely customisable reminder campaigns designed to turn first-time visitors into repeat patients.
Create a quick and convenient booking experience for both you and your patients. Online intake forms automatically flow into your PMS — both saving time and modernising the patient experience.
Google redirects users to your Birdeye scheduling site, giving millions of potential customers searching for services you offer a quick and convenient way to book with you directly through Google Search & Maps.
Forget manual appointment booking, reminder calls, and data entry. Birdeye auto syncs with your PMS via two-way integrations so you can manage your schedule, sync health records, and view all upcoming appointments on a single dashboard.
Dive deeper to track metrics related to bookings, confirmations, and no-shows. Track critical metrics about appointment reminder and recall campaigns to assess what’s working.
Birdeye makes it easy to communicate with all of our customers. 35% of all our business comes through texting.
It is a really good way to direct all customers to the appropriate review sites. It makes it so easy to manage the entire experience process.
Birdeye has allowed us to increase our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.
Online appointment scheduling software, sometimes referred to as web-based appointments software, is a digital solution that lets your customers or patients book, schedule, or cancel their appointments through an online widget or calendar. It is a great way to automate your appointment scheduling process so you can save time, money, and resources.
Real-time online appointment scheduling makes your local business and its services readily available and accessible to your customers the moment they need it. It’s a great way to both improve your customer experience and give your customers more control and flexibility over their appointments booking process. Online appointment scheduling also increases the efficiency of your business by automating the appointment booking process so your team can reduce their time spent on the phone and focus on other important tasks.
Birdeye Appointments gives local businesses an easy-to-use, end-to-end appointments solution to manage scheduling, reminders, and recall helping you be available 24X7, reduce no-shows, and grow your practice.
Birdeye Appointments automatically reads and writes to your CRM or health record system every few minutes so you can show customers your real-time availability when they book online. This also minimises scheduling issues like double bookings.
Once you have customised your online booking availability, you will have a ‘Book Now’ widget that you can put on your website, social media profiles, and Google Business page. If you do not have a web designer or marketing agency, Birdeye can help in making the change your website and social media profiles.
Yes, Birdeye Appointments provides an option that allows you to collect patient insurance information when an appointment is booked.
Yes, you can add as many fields and questions as you like in the appointment booking form.
You get access to customisable online appointment widgets, automated reminder and recall campaigns, and 1:1 texting to keep your patients engaged, your calendar full, and no-shows at a minimum, for $149/month per business location.
Yes. Automated reminders allows you to send customised reminder texts and emails to both confirmed and unconfirmed appointments.
Yes. Birdeye Appointments allows you to customise your reminder messaging by appointment type, provider, and appointment status, so you can automate much of your staff’s pre-appointment workflow.
Yes. You can include an online booking option in your recall messages so that customers can easily book their follow-up appointments online. If your office is set up with appointment workflows, your messages can display available time slots so patients can book in a single click.
With Birdeye Appointments, you can get actionable insights to improve team performance and boost ROI. Our reports allow you to track:
Birdeye is the only company that offers an all-in-one platform to manage all your customer engagement. It is an online appointment scheduling service that lets you manage your reminders, recalls, reviews, listings, referrals, and even payments from one single place.
Get started with Birdeye’s appointment scheduling software by booking a demo at this link.
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