Our reviews
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4.9
7449 reviews73 reviews have no rating
- b
Quick response was great
- a
Fixed the issues, was super friendly!
- j
Praveen, the tech support person was so courteous and extremely helpful!
- d
Excellent customer service! Thank you!
- s
Avinash was great as always. I appreciate his patience and help when setting up BE Connector with a client.
- s
Srijan was very helpful and kind.
- j
Excellent customer service!
- c
Srijan. Shukla extremely patient , good listener and explained everything well !
- r
Very professional
- a
Birdeye is wonderful! Pros: Birdeye is so helpful for our company. The real time text feature with future prospects makes communication so simple and effective. Cons: There isn't anything I like "least" about this software. I do wish that text conversations could be assigned to multiple people however.
- s
Excellent service. Got a call within 3 minutes of email. Resolved issue and did integration with social. Media and helped me clean up the Google my business profile. 6 star service by Girish
- a
The program is great and so is the support.
- z
Avinash is always great!
- h
Solved my issues
- d
Srijan Shukla from Birdeye Technical Support was excellent!!! He was professional, patient, concise & knowledgeable! He was IMPECCABLE! Cheers!
- h
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
- c
Representative figured out the problem quickly. Thanks
- r
Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!
- s
I send an email 3 minutes before closing time. I got the call immediately. Girish helped with my issue and went beyond the scope and helped with integerstion with Google Facebook, LinkedIn and Instagram. He has been already working for almost 13 hr. Great job
- e
Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)
- b
Good communication from Avinash!
- s
The support is always very professional and helpful.
- a
Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.
- r
My question was answered in the same day. Thanks for your help!!
- w
Went above and beyond and follow up was top notch.