4.9
7903 reviews75 reviews have no rating
I was very impressed with the amount of time and the patience of the support team member. I didn't respond right away and when most team members would disconnected, he continued to ensure I was still there. Resolved the issue extremely fast and gave me the tools on how I can do this myself should this happen in the future! A+++ THANK YOU!
garish.pacherwal helped me to solve an issue we were having with disconnecting pages on all three of our accounts. The service was quick and they took care of the problem right away. We appreciate your help so much!
Very timely support and follow up! Thank you!
Great software to get five-star reviews from our customers! And BirdEye's customer service is worth TEN stars!
Response was timely.
DB was very pleasant and helpful. Thank you!
Excellent Customer Service.Knowledgeable,Friendly and Articulate!
The situation seemed to resolve itself. So, some of the questions don't apply. The Birdeye representative was very helpful and responsive.
The customer service person took care of our issue. Although the one I spoke to yesterday didn’t not. I would really like someone at birdeye to find a way so that the pictures that appear on Facebook rotate among several different choices. I hate that it’s the same picture that pops up every time. I think that once a person sees an image once, they don’t check that post again. When people keep seeing the same picture pop up they likely aren’t reading the reviews over and over.
Thanks for the help!
Avinash not only was able to resolve the issue but also teaches me more about the app every time I speak with him.
Great customer service will definitely recommended this customer
Himanshu provided excellent support in solving my GMB connection. He also took time to explain certain features that we could enable and use. Overall great support provided by Himanshu today
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
Service was very good, issue was resolved in a timely manner.
Always great service. Thanks Birdeye.
Appreciate the patience and continue follow up to resolution.
Good job support team
Very patience and detail.
Vishal is TOPS! His patience and expertise help put stressful situations on a calm footing. Thank you BirdEye!
He responded in a timely manner and was able to resolve the issue and great follow through as well
I ended up having to leave the conversation, but the rep was quick to respond and courteous.
She answered my question and helped me quickly. Thank you!
Hassan is great!
The representative was very helpful in working thru a solution.