4.9
7944 reviews75 reviews have no rating
She was so knowledgeable, kind, and patient. Thank you!
Thank you
Ajay fixed my issue and he didn’t require much on my end. Very satisfied!
Great experience. Fast response. Problem solved.
All of my questions were solved and the representative was very helpful! He knew exactly where to take me in the website, when I was fumbling with words to explain how I had lost the page where I was.
Thank you
Husain - The representative was great!
BirdEye has the best support team there is!
I can speak for Husain the tech that helped me with this and several other tickets. Husain Mukadam was excellent. He was very patient with me and very attentive. THere were a couple of things that I didnt understand and did not feel comfortable with with the process of birdeye but Husain was very patient and explained to me several times until I was comfortable with the process. This was not the only ticket Husain has helped me with and I truly appreciate him and his patience and his cheeriness even with me being annoyed with the process. SHOUT OUT TO HUSAIN!!!
continued effectiveness
It was a great experience; Girish was patient with me and really took his time to try and help me resolve what I needed to do. Thank you
Divya was awesome to work with - very patient and knowledgeable. Any new client will be lucky to have her as their coach.
Helpful and friendly service for building your business with review processes.
Great person and tried to help me alot
Always a great experience. Thanks Div
Birdeye support is always willing to help and very timely with their responses. Thank you support!
N/A
Birdeye support was very quick and resolved issue fast
Hossein was great in explaining the problem, steps that needed to be taken, and communicating through out until the problem was resolved. Thank you!
A day after i had asked for help, i got an appointment booked and spoke to an agent who is looking into a solution for one of my points, and gave me a solution for another point. Thank you for the fast support!
Rohtash was extremely helpful and very insightful! I learned a lot and he was able to fix any issues I had. 10/10 customer service!
Ajay Delu is always super helpful and timely
Go Partner Support Team!!!! You guys are amazing at what you do!
I have been working with BirdEye since 2018 because of the integration with our Athena EMR. This is one of the few companies I work with everyday in healthcare that actually goes out of their way to help when we have questions or concerns. It is unusual in this day and age to get such great, personalized customer service. I have to send a big thank you to Srijan for always being available when we have requests. Whatever they are doing at BirdEye in the customer experience department keep it up!