4.9
8006 reviews75 reviews have no rating
Quick, helpful responses, even included screenshots. Very nice.
Rohtash and Kelsey are always so helpful. I really appreciate the great support. Thank you! Thomas
The customer service was amazing!
Very helpful. Easy to talk with.
Thanks, Rohtash for assisting me in learning and using the Birdeye platform to get the best results for my client.
Gulshan was amazing! Very knowledgeable and wasted no time.
Yesterday was a holiday for many on the team. Even though Kim Paraguin is no longer our point of contact, she immediately stepped in to help us with an important issue we were experiencing which is SO appreciated. Then, Ajay fixed the problem for us literally first thing this morning. THANK YOU both for helping us so quickly and professionally with a stressful situation.
Love! Pros: Easy to use, dashboard shows everything you need to read and respond quickly to every review. Cons: I can't think of anything I dislike about Birdeye, it is very easy to use and a real time-saver. Overall: I love Birdeye! The best way to manage your online presence.
Rohtash is AMAZING!
My representative was really friendly and nice. He also followed up with me as he said he would.
Great help from my personal representative Ujjwal Singh. He answered every question and helped to explain processes I was unaware of. Great job!
THANKS AJAY!!
Patient and helpful
Let's goooo
Our representative did a great job and deserves the recognition of a job well done!
The tech was great! Very nice and got the task completed promptly.
My issue was handled expediently and efficiently.
The representative was very knowledgeable, the feature that I was looking for unfortunately is Not available but I love the convenience of the chat feature
We have had a great experience working with Nate. He recapped everything we accomplished after each meeting, promptly addressed any issues we had, and made great recommendations for us to get the most value for our business from using Birdeye.
Prompt, Knowledgeable, Helpful! Previous review was a my mistake!
very helpful
We really appreciated the communication. We were not even aware of what was going on and the Birdeye representative called the office and explained what was going on and worked with Dentrix to resolve the issue.
Quick and painless help.
Quick Action.
Girlish is always very helpful. He even called and did a share screen with me.