4.9
8006 reviews75 reviews have no rating
Thank you reaching out immediately and helping out. Truly appreciate the time.
The person I spoke to was easily able to point me in the right direction with every question that I had which allowed me to solve issues quickly with my accounts. I was frustrated before my call and now totally relieved and confident I can complete the tasks that I need to with BirdEye. Thank you very much!
Outstanding technical service! You went above and beyond to solve my issue. Thank you!
Quick response on a critical issue. Thanks to the entire team!
My Support Rep was very nice and she knows her stuff.
Roshni Kapoor and Ryan Bell are the best. They have both been extremely helpful with support issues and/or questions.
Ajay was very responsive with both the initial fix and followup question.
Very patient with my questions! Thank you!
Always fast and professional. Thank you!
Great help!
Lets goooo! Thank you!
The patience of Praveen on helping me navigate the system is superb
Happy thanksgiving!
Reputation management made easy In this day and age, reviews are important. Most of our potential customers will look us up online and check out our reviews before they decide to do business with us. Birdeye makes it easy to request reviews from our customers. It also makes it easy to respond to reviews on all of the many sites people leave reviews from one place. PROS Birdeye makes it easy to request, monitor and respond to reviews. CONS Setup and use is easy. I couldn't ask for anything more. VENDOR RESPONSE You have the right idea! We love that Birdeye can be the platform where all of your tools are in one location. It saves time, it's efficient, and is convenient. :) Replied February 2022
When setting up Birdeye for the first time you are given 90 days of help to get your implementation started. I would like to say the implementation team and support team for Birdeye is stellar. Thank you for everything that you have done for our company. We are now getting recognized out on the internet.
Answered all my questions and met my staffs needs as well.
So far so good! Started with Birdeye about a month ago. Reviews flowing in. Easy to use, very professional. Onboarding with Ayush was excellent!
Awesome
Reputation management made easy Pros: Birdeye makes it easy to request, monitor and respond to reviews. Cons: Setup and use is easy. I couldn't ask for anything more. Overall: In this day and age, reviews are important. Most of our potential customers will look us up online and check out our reviews before they decide to do business with us. Birdeye makes it easy to request reviews from our customers. It also makes it easy to respond to reviews on all of the many sites people leave reviews from one place.
This app makes it so easy to message my customers! When they leave a voicemail I can immediately respond via text!
Simple for customers to use. No down time, consistently works smoothly. Our company has used this app for 3-yrs and will continue. We also take advantage of the texting app through the desktop version. Simple to add or remove employees, check status of reviews, and check how employees are doing with customers based on reviews. Highly recommend this review platform.
This is great on the go app and has really helped our little company turn around our online reviews. You do need the service for the app to work. The service is far better then other options in the Dental industry. I only wish this company would expand into other patient communication channels.