Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7444 reviews73 reviews have no rating
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- n
It was a great experience with Sunidhi on onboard training for Birdeye. I recommend working with Sunidhi, Thanks
- r
As sales and marketing manager with ServiceMaster Superior Cleaning & Restoration, I recognize the value and importance of customer reviews. Most importantly it is getting the review survey in our customers hands quickly and preferably immediately after our restoration service is completed. At that time our project manager has the customer sign Authorization to Pay and asks if he or she wouldn't mind taking a short customer survey. From their mobile phone the project manager sends the review request to both the customers email and cell or mobile number. We have seen great success with Birdeye's system capturing a significantly greater number of 5-star reviews! Bravo Birdeye...you are a solid business partner in growth!
- a
Birdeye has helped our company so much.
- z
This is a great app for our company. Really easy to use. Easy to stay in contact with our customers
- a
Very good service! Extremely beneficial for small businesses
- a
Me siento muy emocionada de empezar a trabajar con Birdeye, mi experiencia a sido la mejor Ritesh me ah ayudado mucho con todo el proceso ah sido todo un placer, si tienes un negocio te lo super recomiendo que empizes con ellos.
- a
Bon logiciel Pros: Très pratique pour le marketing digital par mail Cons: Je ne lui trouve aucun inconvénient je le recommande
- k
We have used Birdeye for our reputation management for many years. We recently added some new features and the onboarding was organized and beneficial. Snehashish, Ridhi and Rishiraj are easy to work with and the program makes a big difference for our company.
- m
As a small business, we are so happy with Birdeye. What they offer is absolutely the best way to do your online marketing all in one place. Also they are quick to respond to any questions and are extremely knowledgeable . We are working with Antariksha at Birdeye and we could not be happier!
- e
Review negatives and feedback and try to improve the image of the company Pros: -A good way to mange your reviews. -Good ways to contac your customers and find what bothers them, -Imrpove your customer experience by finding out what they think about you. Cons: Just that you hace to share the credentials instead of granting and removing it with an admin account.
- s
Anjali was AMAZING! She was so very attentive, detailed, patient, and informative throughout our setup and onboarding process! I will do nothing but recommend this company, and her specifically, to assist in the many different aspects they offer! Please do NOT pass Birdeye up, if success in your business is what you crave! Wonderful Job, Anjali! :) ----- UPDATE!: I recently worked with Ritesh and Rishi on a user issue that I was experiencing within my Birdeye dashboard. They were extremely helpful and professional and worked everything out FAST! This allowed me to get back to what matters most....my business and giving all of my attention where it belongs. :)
- i
Great services for businesses. Sanji is amazing a very knowledgeable with the Birdeye system. I’m confident that this marketing tool will help my business.
- s
Thanks S. Tomer for being so helpful with our onboarding process.
- t
Birdeye and specifically Sunidhi is a pleasure to work with. They have a very thorough training process and have been very helpful through it. I highly recommend them.
- d
I signed up with Birdeye around a month ago and I’ve already gotten 17 reviews and the people are great. My on boarding specialist Debrosi was fantastic.
- a
Since connecting with Birdeye, the customer service has been very responsive. We did have a couple hiccups connecting our Facebook page to the platform but they ultimately figured it out and everything is running as it should. We’ve already got a few reviews by using the system so we’re happy so far. Deepti, our on boarding rep, has been very nice, super responsive, and knowledgeable. She’s been a big help.
- m
Birdeye is a great site that helps with reviews for your company. I could not have done it without the help of Sunidhi Sharma-- she is wonderful!
- v
I posted a review about Galene Water Treatment Services a few months ago out of frustration with the quality of water to my home after their system was installed. I was still getting a water odor and felt I had wasted my money since issue had not been resolved. The sales rep, the service techs and the general manager were all very hands on and responded timely to my phones. After a few trips to my home, it was determined that odor was result of the water heater. Since servicing water heater, I have not had any issues with odor. I own Galene Water Treatment Services an apology for my previous review since my water issues are resolved and I appreciate their efforts in helping resolve the odor issue to my well water. Please ignore my previous review. Thank you and praises are now in order.
- t
I recently had the pleasure of using Birdseye services, and I must say, I am thoroughly impressed. From the very beginning, their team was prompt, professional, and incredibly knowledgeable. They went above and beyond to meet our needs and exceeded our expectations. What truly sets Birdseye apart is their attention to detail and commitment to quality. The work they performed was not only top-notch but also completed efficiently and within the specified timeframe. Communication with their team was seamless, and they were always ready to address any questions or concerns we had. Additionally, Birdseye's customer-centric approach and dedication to ensuring our satisfaction was evident throughout the entire process. I can confidently say that Birdseye is a company that takes pride in what they do, and it shows in the results they deliver. I would highly recommend Birdseye to anyone seeking exceptional service, expertise, and reliability with their service.
- l
I had the absolute pleasure of going through my onboarding process at Birdeye, guided by the incredible Onboarding Specialist, Himani Kashyap. Her expertise and approach truly set the stage for a remarkable journey into this organization. Here's why Himani deserves a standing ovation for her exceptional work: User-Friendly Onboarding Experience: Himani has an incredible knack for making complex processes feel incredibly user-friendly. She took me through each step of the onboarding process with utmost clarity and patience. Her attention to detail ensured that I never felt overwhelmed, and the entire experience was seamlessly easy to follow. Informativeness that Leaves No Stone Unturned: I was blown away by how well Himani made sure that I had all the information I needed. Her thoroughness ensured that I was well-prepared and confident as we are new to Birdeye. Exciting Introduction to Company Culture: What truly stood out was how Himani made the onboarding experience feel exciting and engaging. Patient Guidance that Builds Confidence: Himani's patience is unmatched. She never rushed through anything and was always ready to address my concerns and questions. Her warm and approachable demeanor made me feel comfortable to seek her guidance whenever I needed it. This kind of support is invaluable during the onboarding process. Motivating for Business Growth: She highlighted how my contributions would directly impact the company's success. Himani Kashyap's role as an Onboarding Specialist goes beyond the typical expectations. She doesn't just help new customers, but she empowers them to thrive. Her exceptional skills in making the onboarding process user-friendly, informative, exciting, and motivating are an asset to Birdeye. I have no doubt that her contributions will continue to help the business grow. Thank you, Himani, for an outstanding onboarding experience.
- r
Logicile d'enquête Pros: Ce logiciel a une fonctionalité parfaite, facile a utilisé . Tres bon pour les enquête . Cons: Aucun probleme retrouve a mon niveau . Un peu cher pour les petite entreprise.
- p
My onboarding experience with Itishri was excellent. She was very polite, easy to understand, and was able to answer and explain all of my questions. I give her 5 stars!
- k
The onboarding process was great. Anjali helped us out a lot explaining all the steps and features. Thank you!
- s
I was in a misdemeanor case and you guys were able to handle it so well. Attorney Alexandra and Ashley were able to help me from start to finish. Thank you.
- a
I genuinely think she is a very well organized attorney. I have absolutely nothing bad to say about The Attorney Alexandra and the service she provided. She would always give me a very well explained update even when not requested. I would definitely come again to her for help.