Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7656 reviews75 reviews have no rating
- t
Love being able to connect with our customers while away from the computer. Would be 5 stars if there was a way on the app to keep my business info (store hours) up to date, but that can only be done from the main website.
- r
Great experience. Highly recommend.
- d
Love this!! Birdeye makes it so easy to get reviews and the app is so easy to manage it! Worth every penny!
- f
We had considered Birdeye last year and passed. But in 2020 they added so many new features we decided the ROI was irresistible. Super professional sales help from Samantha. Superlative on-boarding by Nahul. Everything is working smoothly and as planned. So far - very good.
- ?
Exceptional! Thanks to BirdEye, we are the most highly rated dental practice In our area. We have quadrupled our Google reviews in 9 months and still maintain a 5-Star rating.
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Thanks to BirdEye, we are the most highly rated dental practice In our area. We have quadrupled our Google reviews in 9 months and still maintain a 5-Star rating.
- w
Excellent app. I've been very pleased with the setvice
- s
- b
- e
Once you understand the service, using it becomes much easier. At first, it feels a little bumpy, but if you stick with it, it begins to pay off. If you call in for assistance, be prepared to have to walk the rep through your situation to get to the real solution to the real problem. My experience was at the rep just answered the first question that I put out on chat, and the answer didn't reflect a complete understanding of the issue, therefore it was very unsatisfactory. But as we got through the conversation, and the rap understood the bigger picture, he was able to provide a better solution.
- m
Nakul is fantastic! One reason we stayed with this company!
- a
Birdeye's platform is easy to use. Their staff are so supportive and helpful. Highly recommend!
- a
They do security for CR England and do an excellent job in all of our terminals
- s
The team at Birdeye is top notch. I’ve done so many onboarding sessions over the years with various other products and Abdul and Birdeye were spectacular.
- t
Quick response when help is requested.
- d
Only in my second week with Birdeye, and my reviews have doubled and I am working with my first referrals. Birdeye is exactly the type of platform I was looking for to drive down my customer acquisition cost down by turning existing clients into marketers. The onboarding was pretty easy and the dashboard is intuitive. I am definitely glad I made the decision to partner with Birdeye.
- p
- r
My issue was addressed in a very timely manner. The service representative was very polite and walked me quickly through the changes that I needed to make in order to get things corrected.
- s
Great company
- l
Great company for affordable marketing and online education regarding social networking.
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- a
Birdeye is great Great from start to finish. The sales rep that helped us was stellar. The on-boarding specialist was very fun and helpful. Our account rep is kind and fast to respond. PROS Makes it easy for the on-site teams to request reviews in bulk or one off situations. CONS I do not have any cons for Birdeye, at this time. VENDOR RESPONSE Hi Allison! We are delighted to hear how much you enjoyed our team from start to finish! Customer obsession is a core value. We look forward to continued successes with your business! :) Replied March 2022
- p
Great customer service! Wouldn’t use any other PROS They have the best customer service ever! They call immediately and get things fixed quickly! CONS Nothing negative. They will chat, email or call vey quickly so business is not affected REASON FOR CHOOSING BIRDEYE Podium REASONS FOR SWITCHING TO BIRDEYE Horrible customer service VENDOR RESPONSE Hi Paula! Customer obsession is a core value to us. We look forward to continued success with your business and thank you for sharing! Replied February 2022