4.9
7945 reviews75 reviews have no rating
Ketan is always on point with his advice and solutions.
customer case was spot on
Prompt and easy communication to complete a request.
Great product and service from Hitesh
Great service to boost your SEO.
The issue wasn't with Be but with Google. The response from BE was timely and clear. Thank you
Very good technical support. Thank you！
Gulshan always handles things seamlessly and effortlessly! He makes me love Birdeye!
timely and efficient
Nidhi Verma was wonderful to work with! She responded very quickly and adapted to my schedule. Her solution was quick and easy. She was an absolute pleasure.
Representative Praveen was helpful, just your systems for getting answers is complicated and not also yielding the expected results
The fastest response anyone could expect. And personable. Thank you very much.
She was very friendly and helpful. Everything was explained in a clear and concise way, so that I understood the entire process easily. I'm not very good with computers so I appreciated very much that she explained everything in the way she did. A very excellent experience.
Ajay was helpful in solving my issue.
on boarding experience was very good. Hitesh is very knowledgable in the use of the product.
Ajay - very responsive!
Representatives are very friendly and helpful. So glad to receive a follow up call today to let me know the issue was resolved.
The representative who helped me this time around answered by questions well and explained what changes would do what. For months, we've been wanting to turn off the option for customers to message us through birdeye and google chat. Seems like Nivlah was able to get it handled for us and everything should be fine in about 24-48 hours. Very great news, glad we were able to be helped by this representative
Very helpful, very patient with me, and very informative every step of the way! Thank you Ajay!
Problem was dealt with and corrected in a half hour which allowed us to resend payment requests before the weekend. Fantastic job 👏
Thanks for fixing Kristen problem
Very quick and effective service!
Kristen problem fixed
Had an issue with payment requests and it was fixed in less then 30 minutes! Thank you for a job well done.
Ketan contacted me on a time that was reasonable for my timezone as I am based in Perth