Our reviews

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4.9

7774 reviews
5
7293
4
365
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75 reviews have no rating

4.8
3,106 reviews
4.7
586 reviews

Representative Praveen was helpful, just your systems for getting answers is complicated and not also yielding the expected results

Gary R.
Wed, Dec 07, 2022 04:00 PMvia Birdeye

The fastest response anyone could expect. And personable. Thank you very much.

Brad D.
Wed, Dec 07, 2022 04:00 PMvia Birdeye

She was very friendly and helpful. Everything was explained in a clear and concise way, so that I understood the entire process easily. I'm not very good with computers so I appreciated very much that she explained everything in the way she did. A very excellent experience.

Eldar A.
Wed, Dec 07, 2022 04:00 PMvia Birdeye

Ajay was helpful in solving my issue.

Robert B.
Wed, Dec 07, 2022 04:00 PMvia Birdeye

on boarding experience was very good. Hitesh is very knowledgable in the use of the product.

Hillel48
Wed, Dec 07, 2022 05:10 PMvia Google

Ajay - very responsive!

Mara L.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Representatives are very friendly and helpful. So glad to receive a follow up call today to let me know the issue was resolved.

Agustina R.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

The representative who helped me this time around answered by questions well and explained what changes would do what. For months, we've been wanting to turn off the option for customers to message us through birdeye and google chat. Seems like Nivlah was able to get it handled for us and everything should be fine in about 24-48 hours. Very great news, glad we were able to be helped by this representative

Issac F.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Very helpful, very patient with me, and very informative every step of the way! Thank you Ajay!

Denise K.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Problem was dealt with and corrected in a half hour which allowed us to resend payment requests before the weekend. Fantastic job 👏

Ron B.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Thanks for fixing Kristen problem

Jesse B.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Very quick and effective service!

Andrew
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Kristen problem fixed

Jesse B.
Thu, Dec 08, 2022 04:00 PMvia Birdeye

Had an issue with payment requests and it was fixed in less then 30 minutes! Thank you for a job well done.

Ronny Blair
Fri, Dec 09, 2022 01:29 PMvia Google

Ketan contacted me on a time that was reasonable for my timezone as I am based in Perth

Sangeetha M.
Fri, Dec 09, 2022 04:00 PMvia Birdeye

Very friendly support. Easy to use. After just two days of review requests being sent we already have 3 new Google reviews for our small business.

Agustina Reams
Fri, Dec 09, 2022 06:31 PMvia Google

Got back to me right away and hooked me up with google who was by the way aweful Kept up my 5 bogus reviews that are not customers of mine

Dennis M.
Sat, Dec 10, 2022 04:00 PMvia Birdeye

Prajval was very helpful and knowledgeable. I very much appreciated his help today.

Marion B.
Sun, Dec 11, 2022 04:00 PMvia Birdeye

Thank you for the help! You guys always rock! Always there to help and to resolve any issue. Kudos guys!

John J.
Sun, Dec 11, 2022 04:00 PMvia Birdeye

Kaushlandra Rajak was very friendly and knowledgeable. Thanks!

Andrew
Sun, Dec 11, 2022 04:00 PMvia Birdeye

thanks for the assistance.

alexander h.
Sun, Dec 11, 2022 04:00 PMvia Birdeye

Avinesh is the best

John W.
Sun, Dec 11, 2022 04:00 PMvia Birdeye

Nadhi is very professional and I appreciated her help!

Tricia G.
Sun, Dec 11, 2022 04:00 PMvia Birdeye

Piyush Agarwal thank you again

Alejandra R.
Mon, Dec 12, 2022 04:00 PMvia Birdeye

They were able to pinpoint the issue and fix it immediately

Chelsea B.
Mon, Dec 12, 2022 04:00 PMvia Birdeye