Our reviews
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4.9
7609 reviews75 reviews have no rating
- b
Great experience
- s
Ease of communication and prompt resolution.
- t
She was helpful and quick to a solution
- s
Abhy and Abdul both are excellent, made the onboarding experience go very smooth. Even after spending 40 plus days in zoom meetings, Abhy assured that his assistance is still available. The dashboard is easy to use and support available if I encounter any problems in future. Highly recommend Birdeye reputation company.
- s
I had some questions about Google messaging through the Birdeye app. I submitted a request to chat had a brief chat and then jumped on zoom and the representative had it handled in about five minutes very very helpful. I really appreciate it. Thank you.
- j
My Customer Success Manager Will Ehrhorn is incredibly helpful. He goes above and beyond to help us. Suman Patra who helped guide us with this particular issue sent valuable information that made the system correction we needed to make very easy to complete.
- a
thank you always efficient
- t
Service is always great however the problem that reoccurs so often takes time away from my day, that is the only negative in this. Integration seems to break a lot.
- m
Brian was efficient and awesome walking me through it! He was patient with me as I am Zoom ignorant. Thanks Brian!
- a
Explained everything and was patient!
- a
Girish Pacherwal thank you always excellent
- m
the ticket completed what I needed to accomplish on the first try - thank you!
- j
I really like that you provide such personal attention to my questions and help me solve them! Everyone is very kind and helpful! Thank you!
- t
He was very nice and very helpful ;)
- s
THANKS
- s
Still having trouble with things but individual issues are getting resolved in time. Thx.
- c
Easy and quick to resolve my login issue.
- d
Praveen Reddy was very helpful and knowledgeable with the issue I had!
- a
Brian Teodoro thank you for your efficiency
- a
Girish Pacherwal thank you so much
- i
Sunny was super helpful with the entire on boarding process. So excited to grow our company even further using bird eye.
- s
Excellent communication!!!!
- s
Thank you!!
- c
Great job. I just had some questions.
- k
He was excellent