4.9
7793 reviews75 reviews have no rating
Nidhi is absolutely wonderful. She stayed on with me until i knew what i was doing and comfortable with the process.
Great company! I have used them in the past. I believe it was back in 2018. Switched over to another company.. bad move.. Came back to Birdeye. Birdeye is the best reputation software you can get.
My chat support session was excellent. Unfortunately, this was only after I left 3 messages for our account representative, and he did not return my calls or emails.
They bring patience and laughter and kindness to intimidating situations and world class follow through! Brian, Rishiraj and Hayden are helping me turn my social media feeds around! My staff is joyful with the great reviews and Birdeye is making it all possible! We’re so grateful!
Girish Pacherwal always efficient
The representative was super friendly and brought great news- our phone number has been released from the previous company and moved over to you guys! Yay! Great customer service, so far! :)
We appreciate quick resolution and helpful suggestions from the Birdeye representative.
He understood the question and problem easily and was able to provide an immediate update to the system to solve my dilemma. He was very knowledgeable and kind and genuinely interested in helping me find a solution. Followed up via phone which was a nice touch!
service was EXCELLENT
Fast response
Deepty was awesome. She is thorough and knowledgeable. Most of all she is patient. Top notch.
Great experience with Birdeye! They have been very patient and helpful with the onboarding process, and I am excited to continue working with them!
This is a real good service for small business. Highly recommend. It really works!
Integration with Dr Chrono went well
The rep that I spoke with was very helpful! Good job! Kudos to you, Sir!
As always Husain is the best! Thank you for all your help today!
Very helpful, thanks.
Nidhi is always very helpful and answers my questions thoroughly.
I Always have excellent interactions with the support team.
AWESOME CUSTOMER SERVICE KEEP IT UP!!
Created the integration in less than 10 minutes. Whoo Hoo!
fast responce when i summited the request online
Very Patient And understanding.
I recently had the pleasure of using Birdeye's services for my business, and I couldn't be more impressed! From the moment I reached out to them, their team was responsive, professional, and extremely helpful. They took the time to understand my business's unique needs and provided tailored solutions to improve my online reputation and customer engagement. Not only did Birdeye help us collect more positive reviews, but their platform also offered valuable insights into customer feedback and helped us monitor our online reputation effectively. Their user-friendly interface made it easy to navigate and utilize all their features to the fullest. Overall, I would highly recommend Birdeye to any business looking to build a strong online presence and grow their customer base. They deliver exceptional service, and I am proud to have them as my partner! Thank you, Birdeye!
Pragya was very professional, friendly and made navigating the software very easy!