Our reviews
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4.9
7578 reviews75 reviews have no rating
- a
Very knowledgeable. Very patient. I feel Birdeye could be more active I'm following up with client account. Making it's working properly and sites are updated.
- m
I have not had the follow up yet but over all very helpful and made sure that all of my questions were answered.
- n
So nice and warm. Answered my concern very fast!
- e
great support as always! Thank you.
- a
Very Helpful person that I spoke with! Very attentive. More Support people need to be like her.
- k
Birdeye support is great. I just wish we have a designated account manager.
- s
Our engineer did a great job with follow-up. Outstanding service.
- c
both Rosilyn and Tanmay were very helpful in getting the job done. great followup!
- k
Very responsive and helpful to find resolution to our problem. Great customer service!
- e
My case manager, Ritika Yadav, was a pleasure to speak with this morning! She was extremely helpful, very thorough, and explained the process in detail for future utilization on my part... THANK YOU! Also, I greatly appreciated her diligence in contacting me. I am not always in the office and can be hard to reach at times. So I was grateful for the continuous points of contact. I appreciate all of your help today Ritika! Thank you all! Have a great Wednesday! Emma Hetrick Marketing Coordinator Legacy Dental
- e
outstanding customer service! very impressed.
- m
The Customer Service rep Ritika Yadav was awesome. She was very helpful and patient.
- a
Fast turn around time. Appreciate it!
- j
I just hope we continue to speak. This system is amazing and continued contact will be key.
- s
Was great
- s
I love how quick you've been responding to my tickets lately!! I really do appreciate it. It makes my job a lot easier. :) Jas and Avnish are the best.
- e
Very nice, helpful, and professional, and ............he was a very patient guy as well!!! :)
- a
We are still working on some things but I was satisfied.
- a
Very responsive and willing to go back and forth until the problem was completely solved. Thanks!
- c
Great very helpful. answered all my questions. thanks
- l
Very informative & professional
- l
Thank you so much for the help. I really love the chatting option. Its very convenient!
- w
Everything went extremely well and Kyle was a pleasure to work with.
- f
very helpful and nice gentleman help me resolved my issue, he was very nice and kind and had great etiquette over the phone, very pleased customer here
- n
Awesome software