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4.9

7768 reviews
5
7287
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75 reviews have no rating

4.8
3,099 reviews
4.7
586 reviews

I have not had the follow up yet but over all very helpful and made sure that all of my questions were answered.

melanie T.
Tue, May 29, 2018 03:15 AMvia Birdeye

So nice and warm. Answered my concern very fast!

Natalie R.
Tue, May 29, 2018 03:45 AMvia Birdeye

great support as always! Thank you.

Eric L.
Tue, May 29, 2018 05:37 AMvia Birdeye

Very Helpful person that I spoke with! Very attentive. More Support people need to be like her.

Ace M.
Tue, May 29, 2018 04:34 PMvia Birdeye

Birdeye support is great. I just wish we have a designated account manager.

Kathleen T.
Wed, May 30, 2018 02:46 AMvia Birdeye

Our engineer did a great job with follow-up. Outstanding service.

Simon M.
Wed, May 30, 2018 08:35 AMvia Birdeye

both Rosilyn and Tanmay were very helpful in getting the job done. great followup!

Clifford M.
Wed, May 30, 2018 09:12 AMvia Birdeye

Very responsive and helpful to find resolution to our problem. Great customer service!

Kyle M.
Wed, May 30, 2018 02:36 PMvia Birdeye

My case manager, Ritika Yadav, was a pleasure to speak with this morning! She was extremely helpful, very thorough, and explained the process in detail for future utilization on my part... THANK YOU! Also, I greatly appreciated her diligence in contacting me. I am not always in the office and can be hard to reach at times. So I was grateful for the continuous points of contact. I appreciate all of your help today Ritika! Thank you all! Have a great Wednesday! Emma Hetrick Marketing Coordinator Legacy Dental

Emma H.
Wed, May 30, 2018 04:44 PMvia Birdeye

outstanding customer service! very impressed.

Elizabeth
Thu, May 31, 2018 01:09 PMvia Birdeye

The Customer Service rep Ritika Yadav was awesome. She was very helpful and patient.

Michael C.
Fri, Jun 01, 2018 02:33 PMvia Birdeye

Fast turn around time. Appreciate it!

Ashley
Mon, Jun 04, 2018 01:00 AMvia Birdeye

I just hope we continue to speak. This system is amazing and continued contact will be key.

Jordan B.
Mon, Jun 04, 2018 05:50 PMvia Birdeye

Was great

Sam
Mon, Jun 04, 2018 08:02 PMvia Birdeye

I love how quick you've been responding to my tickets lately!! I really do appreciate it. It makes my job a lot easier. :) Jas and Avnish are the best.

Sarah
Mon, Jun 04, 2018 08:21 PMvia Birdeye

Very nice, helpful, and professional, and ............he was a very patient guy as well!!! :)

Ernie C.
Tue, Jun 05, 2018 06:44 AMvia Birdeye

We are still working on some things but I was satisfied.

Aimee
Tue, Jun 05, 2018 07:54 AMvia Birdeye

Very responsive and willing to go back and forth until the problem was completely solved. Thanks!

Aarti G.
Tue, Jun 05, 2018 08:27 AMvia Birdeye

Great very helpful. answered all my questions. thanks

Clement A.
Tue, Jun 05, 2018 06:39 PMvia Birdeye

Very informative & professional

Lou
Tue, Jun 05, 2018 07:04 PMvia Birdeye

Thank you so much for the help. I really love the chatting option. Its very convenient!

Luis M.
Wed, Jun 06, 2018 10:44 AMvia Birdeye

Everything went extremely well and Kyle was a pleasure to work with.

Whitney P.
Thu, Jun 07, 2018 07:25 AMvia Birdeye

very helpful and nice gentleman help me resolved my issue, he was very nice and kind and had great etiquette over the phone, very pleased customer here

Franco L.
Thu, Jun 07, 2018 10:48 AMvia Birdeye

Awesome software

Neeraj
Fri, Jun 08, 2018 05:07 AMvia Birdeye

Tech support rocks- works like it supposed. Turn in ticket-get ticket fixed. They do it well!

JR B.
Sat, Jun 09, 2018 02:59 AMvia Birdeye