Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7471 reviews73 reviews have no rating
- k
Brand Reputation Management Made Easy Pros: The support is phenomenal! I had a few glitches in setting up our account and they were always resolved quickly and reliably. Cons: It is a bit more expensive than others on the market, but you get what you pay for. We were originally with another low cost provider and the service and reliability were terrible.
- h
Rachel was friendly, helpful, and very professional. She answered all my questions thoroughly. So excited to be working with BirdEye.
- c
Matt C. was very good at explaining the details of BirdEye. Thank you.
- s
The support I received today was perfect. However, the person I spoke with on Friday didn't address my issue or call me back as promised (just an FYI)
- j
Very satisfied with the help Pete provided and thrilled that we could clearly understand him. Many of your service reps have s heavy accent that is difficult to understand.
- l
Amazing response and knowledge. Solved questions in no time
- m
- s
- m
Looking forward to implentation.
- m
Such exceptional customer service. I have had numerous experiences with your support team and they have all been wonderful. I'm very thankful for the quality support you provide your clients!
- m
BirdEye is literally the best. It is such an awesome addition to our practice management and their support team is unparalleled. I continue to have nothing but good experiences with them.
- j
Very helpful and responsive. Thanks.
- m
Still great! Always great! Thank you all!
- j
Excellent people, service, and product. My company has greatly benefited from our relationship.
- c
the reps were quick and efficient and answered all of my questions and gave me links to help with them, Great Job!
- a
Got the issue resolved efficiently, thank you!
- e
- j
You did what you always do- provided great personal service. What can you do better..... nothing for now!
- k
Excellent response time to ticket submission and I really appreciated the follow-up call to confirm the changes to our account.
- d
Took care of my issue thanks.
- t
The on boarding meeting was excellent but there was an issue with the telephone dropping signal several times that was a minor disturbance to the meeting.
- s
- j
Danny was great in answering initial questions during sign up and Rachel did an outstanding job during our implementation hour. Knowledgeable, catered the discussion to our business, efficient, immediate follow-up. Highly recommend!
- n
Everyone I have spoke with was extremely helpful and knowledgeable! Great experience so far!
- j