Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7471 reviews73 reviews have no rating
- w
Loved the representative. She was so king and Knowledgeable.
- b
She was efficient, professional, friendly, and effective. Really great! If Hafsa is a representation of the caliber of individuals we will be working with at your organization, we could not be happier!
- l
Best Support Ever! I will definitely be using the support line more often.
- b
ALWAYS A PLEASURE TO DEAL WITHH BIRDEYE AND ITS SUPPORT STAFF. VERY PROFESSIONAL.
- d
I sent an email to support@birdeye.com and I got a phone call. That was quick, and a phone call is my preferred way to work on prickly issues. All was resolved.
- v
This guy was awesome!
- b
Did really good. Support has really improved over the past few months. Quick and accurate response to help resolve the issue and answer questions.
- d
I called support and they listened to my request and completed it with-in 24 hours. Great experience!
- j
The representative I spoke with was fantastic! Such a sweetheart that was ecstatic to answer any and all of my questions! Very helpful and refreshing
- k
Very helpful and solved the issue very quickly!
- e
Our Implementation Advisor was fantastic! He made the process painless, while providing us with all of the information we needed, and walking us through ALL of the steps of the process.
- v
Reviews Pros: This helps you filter out bad reviews from clients while posting the good reviews on many sites that your clients have access to. Cons: The integration took a lot of time with our CRM and their company so I wish that process was streamlined more.
- e
Fast, professional, very helpful. Thanks for your assistance.
- b
Thank you for the very quick response to the issue with using Internet Explorer 11. Thank you for fixing the issue! We have a client that is still using that old browser.
- l
I’m not very good at these things, so I was a bit stressed. But Babette was very helpful.
- e
five star cleaning ladies Team number 16
- s
Babbette was very patient with me and took time to address every question and explain the technology so that I understood exactly how it worked and how it would benefit me. Thanks Babette!
- j
Customer Support was great! I was just frustrated that our google sheet was disconnected from Birdeye so clients were not getting text messages.
- d
Rep was friendly and helpful.
- j
team birdeye support rocks
- n
Awesome app. Would recommend it to anyone tracking their business
- j
Tech support rocks- works like it supposed. Turn in ticket-get ticket fixed. They do it well!
- n
Awesome software
- f
very helpful and nice gentleman help me resolved my issue, he was very nice and kind and had great etiquette over the phone, very pleased customer here
- w
Everything went extremely well and Kyle was a pleasure to work with.