Review Stars

Our reviews

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4.9

7524 reviews
5
7057
4
357
3
37
2
0
1
0

73 reviews have no rating

4.8
2,903 reviews
4.7
583 reviews
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  • j

    Tech support rocks- works like it supposed. Turn in ticket-get ticket fixed. They do it well!

  • n

    Awesome software

  • f

    very helpful and nice gentleman help me resolved my issue, he was very nice and kind and had great etiquette over the phone, very pleased customer here

  • w

    Everything went extremely well and Kyle was a pleasure to work with.

  • l

    Thank you so much for the help. I really love the chatting option. Its very convenient!

  • l

    Very informative & professional

  • c

    Great very helpful. answered all my questions. thanks

  • a

    Very responsive and willing to go back and forth until the problem was completely solved. Thanks!

  • a

    We are still working on some things but I was satisfied.

  • e

    Very nice, helpful, and professional, and ............he was a very patient guy as well!!! :)

  • s

    I love how quick you've been responding to my tickets lately!! I really do appreciate it. It makes my job a lot easier. :) Jas and Avnish are the best.

  • s

    Was great

  • j

    I just hope we continue to speak. This system is amazing and continued contact will be key.

  • a

    Fast turn around time. Appreciate it!

  • m

    The Customer Service rep Ritika Yadav was awesome. She was very helpful and patient.

  • e

    outstanding customer service! very impressed.

  • e

    My case manager, Ritika Yadav, was a pleasure to speak with this morning! She was extremely helpful, very thorough, and explained the process in detail for future utilization on my part... THANK YOU! Also, I greatly appreciated her diligence in contacting me. I am not always in the office and can be hard to reach at times. So I was grateful for the continuous points of contact. I appreciate all of your help today Ritika! Thank you all! Have a great Wednesday! Emma Hetrick Marketing Coordinator Legacy Dental

  • k

    Very responsive and helpful to find resolution to our problem. Great customer service!

  • c

    both Rosilyn and Tanmay were very helpful in getting the job done. great followup!

  • s

    Our engineer did a great job with follow-up. Outstanding service.

  • k

    Birdeye support is great. I just wish we have a designated account manager.

  • a

    Very Helpful person that I spoke with! Very attentive. More Support people need to be like her.

  • e

    great support as always! Thank you.

  • n

    So nice and warm. Answered my concern very fast!

  • m

    I have not had the follow up yet but over all very helpful and made sure that all of my questions were answered.