4.9
7948 reviews75 reviews have no rating
Samantha Flynn's Review Pros: The ease of the platform set up. I also really like the social media scheduler with AI capabilities Cons: Cannot input graphic into email campaigns. App is not very robust. Overall: I really appreciate the IT team. They are always helpful and willing to teach!
Helpful For Reviews Pros: Super helpful to have this tool keeping us in the loop with reviews coming in for our clients! Definitely a big time saver for us. It is also nice to get reports directly to the person who needs that information. Cons: The platform is not a user-friendly as many of the other tools I have used. It took a while to learn to navigate to everything that I was looking for. Overall: Overall, we are really pleased with what we are getting with this tool and plan to continue using it.
Shraiya Bansal was fantastic with our onboarding sessions. Highly recommend.
Awesome company to work with !!
Brandon Debarros 5 Star Client Success Expert. Brandon was on time, detailed, relevant, and asked fair questions. He displayed a high level of professionalism and showed a genuine interest in my success. Thank you Brandon and I look forward to our continued discussion on SEO optimization.
Truly amazing customer service.
This establishment works for you. Trust me 🙏
Shraiya B. was very helpful during the onboarding process. Great experience.
Express employment is he fast and friendly temp agency who will go out of their way and make sure they place you in a job that is suitable for you. Thanks Express employment
Birdeye has made it easy for us to keep all of our efforts in 1 place. We highly recommend!
Everyone at Birdeye was amazing to work with. I'd give 6 stars if I could.
Shraiya has been great with helping us get onboarded and guiding us through the kinks that we've experienced with some of the features.
Great follow up, and great service!
Very thorough and professional. Enjoy working with them.
Birdeye is wonderful, so helpful to our startup company and the staff are so kind. Specifically Mahak, she was so great and patient with us.
It's working
Pragya was very helpful! They are very responsive and kind.
I was just recently working with Hitesh Yadav and he is amazing! Highly recommend. Best customer service ever!
Thank you Shraiya for helping me set up my patient referral through birdeye. Super easy to set up, cant wait to see the outcome.
Fantastic experience. Very knowledgeable and professional.
Activating permanent monitoring of our social media accounts Birdeye has greatly supported our efforts and enabled us to improve our social media presence. It is great that it removed inappropriate comments immediately and also helped those interested get a direct answer to their inquiries and directed them in the right way to get more information. PROS Birdeye brings all the capabilities together in one place. I loved its ability to ensure the quality of our posts and enable us to quickly sort out the rationales and get rid of any unwanted comments. It is great that Birdeye enhances our continuous monitoring and control over all our accounts. I love the ease of formulating multiple types of responses to suit all the expected comments. The reports are very useful and cover a lot of details efficiently. CONS Everything is easy with Birdeye after successfully integrating with all the social media platforms we use.
Incredibly helpful to obtain reviews. We have been using the service for a few weeks and it’s already helped substantially.