Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7578 reviews75 reviews have no rating
- s
Very excited on how smoothly the much needed process of implementing reviews into my company! Thank you!
- m
Excellent Service!
- k
Quick, helpful, knew what I needed and took care of it. Thank you!
- l
Excellent knowledgeable and personalized service. Thanks!
- e
My support lady is amazing. She shows that she cares. And in any business nobody cares how much you know until they know how much you care. Thanks!
- a
Support dealt with all of my concerns promptly and all of the changes they made were flawless. Thank you so much!
- c
The representative that worked with me today was very helpful. I appreciate the extra time he took to help me navigate the site to find the answers I was looking for.
- r
I liked that he was on top of our system being down and he contacted us to make us aware.
- a
Birdeye helped our company a lot by making it easy to our clients to post their reviews on google and facebook .
- c
The representative that worked with me today was very helpful. He showed me some tools that could answer my questions for now and in the future. I really appreciated the extra time he took to help me out today.
- b
From the time I signed the agreement to the onboarding meeing it was about 2 weeks. I think this should be a couple days after. I understand you are busy, but 2 weeks is a long time to wait after signing a contract. We are pleased with the product so far.
- s
Great product, great training. Thank you
- e
- e
Very helpful, responded very quickly and precise with directions
- g
Fantastic help! Thank you so much for your time and follow through.
- b
Love the system! Easy to use for multiple locations. Thanks Matt and Larson!
- b
BIRDEYE IS FANTASTIC
- k
- i
Allocate a bit more time on the first meeting - but it could be overwelming so I understand why limit to 30 minutes.
- f
In the overwelming world of business, it is wonderful to find a partner to navigate customer relationships and reputation management. Birdeye's experience gave us the confidence to put this big tool to work for our small business. We have a lot to learn and we have the confidence in Birdeye to not wait another day to make big improvements.
- d
Very informative and knowledgeable. Great experience
- d
Have sales team explain more about the call. A little more info might save time. Because I was not aware it would be an IT job.(maybe not for everyone) I was told about a quick call to set up. I thought it would be Q&A. But my call had to be reset so I could contact my IT guy. My rep was very helpful, patient & kind on all issues. Once the 2 of them got together all was great. Thanks
- j
So far so good
- j
- p
If you're not sure, ask for the free 3 day trial and give them info for 100 customers. They accomplished in 3 days what we could not accomplish in a year. And that's just gathering reviews. Managing and marketing them through the dashboard is awesome. Just try it!