Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

Write a review

4.9

7798 reviews
5
7314
4
368
3
41
2
0
1
0

75 reviews have no rating

4.8
3,110 reviews
4.7
608 reviews

Absolutely a great onboarding experience and wonderful customer services. Answered all of my questions, on-time for their meetings, Just all around a refreshing process and I feel good about use their services. :)

Kyoto Hibachi
Wed, Oct 23, 2024 10:56 AMvia Google

Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO

Rajni
Thu, Oct 24, 2024 08:04 AMvia Birdeye

Birdeye does wonders for my business. I’m so thankful I have Birdeye!

Jimmy Vellis
Thu, Oct 24, 2024 01:55 PMvia Google

My experience with Birdeye customer service is always great! They go above and beyond to make sure I understand all the functionalities of the app and that everything works perfectly. I worked closely with Aditya and Himanshu to set up the referral emails/text feature. Birdeye is a Great platform! We have had more reviews each week than we had in years and the social platform is outstanding. Thank you!

Lauri Gambino
Thu, Oct 24, 2024 02:35 PMvia Google

Ana Backa
Thu, Oct 24, 2024 03:58 PMvia Google

Alex Jerden
Fri, Oct 25, 2024 10:33 AMvia Google

VISION CORNER POWERED BY CARING (Sophia W. Barnes, O.D)
Sun, Oct 27, 2024 09:54 AMvia Google

Implementing Birdeye into my business has been a great decision and experience. They are thorough and have excellent follow-up.

Lynda
Mon, Oct 28, 2024 08:47 AMvia Google

The support team is always very responsive and very helpful. It makes using the product that much easier!

Rust Man
Mon, Oct 28, 2024 09:23 AMvia Google

Mayank is great! Very thorough and professional. They truly care about their customers

Craig Noll
Mon, Oct 28, 2024 03:07 PMvia Google

I had a fantastic experience with Birdeye! Their customer service is top-notch—everyone I interacted with was kind, responsive, and truly helpful. They made everything easy from the start, and the onboarding process was seamless. I was guided every step of the way, which made getting started a breeze. Highly recommend Birdeye for anyone looking for a straightforward, customer-focused experience!

Andy Mcanally
Wed, Oct 30, 2024 12:59 PMvia Google

The Birdeye tool has a lot of great features that we utilize on a daily basis. The tech support is hit or miss. There have been immediate solutions and solutions that have taken 1 year +

Erin Foy
Wed, Oct 30, 2024 01:10 PMvia Google

Krishna has been nothing but a delight to work with. The processed seem taunting at the beginning, but we like what you, Samantha, and the platform brings to the table. Can't wait to get started next week to fully take advantage of this. Thanks again to both!

Mario Gonzalez
Thu, Oct 31, 2024 12:11 PMvia Google

Great Product Great Price Great product for the pricing. Best feature in affordable pricing. PROS The feature are great and compatible for everyone CONS The features options are less. Could be better if have more options.

Hemang
Fri, Nov 01, 2024 01:30 AMvia SoftwareAdvice

****** Law Firm Rocky Mount, well respected! There are 2 employees there that stand out in the crowd. I will like to recognize ******* snd ***** ****** for their commitment and kindness to their customers. Job well done!

Dianne S
Fri, Nov 01, 2024 02:07 AMvia BBB

Birdeye review PROS You can have all your channels linked in one platform, which makes really easy to manage CONS Sometimes it would take a while to get updates in some channels. Also the website layout could be improved

Beatriz
Fri, Nov 01, 2024 07:01 AMvia SoftwareAdvice

Great service

Sarmad M.
Mon, Nov 04, 2024 08:06 AMvia Birdeye

A Makkawi
Mon, Nov 04, 2024 11:13 AMvia Google

Mahak was so patient and helpful!

info SLOCO
Tue, Nov 05, 2024 03:22 PMvia Google

Oksana Oksana
Wed, Nov 06, 2024 08:55 AMvia Google

Amazing group of people helping others to look amazing!

Dr. Q
Wed, Nov 06, 2024 07:07 PMvia Google

BirdEye has been an invaluable partner for our business! Their platform is incredibly powerful and plays a key role in helping us provide full-service marketing to our dental clients. We highly recommend BirdEye to businesses and agencies looking to deliver real value and drive growth across digital channels. Their reputation and listing management tools are especially useful, and the BirdEye team is always easy to work with and responsive whenever we have questions.

Max Schillinger
Thu, Nov 07, 2024 01:18 PMvia Google

Super Stars all the way around.

Robert Hafkesbring
Thu, Nov 07, 2024 06:38 PMvia Google

Birdeye review Pros: You can have all your channels linked in one platform, which makes really easy to manage Cons: Sometimes it would take a while to get updates in some channels. Also the website layout could be improved

Beatriz G.
Sun, Nov 10, 2024 02:20 PMvia Capterra

Birdeye review Pros: You can have all your channels linked in one platform, which makes really easy to manage Cons: Sometimes it would take a while to get updates in some channels. Also the website layout could be improved

Beatriz F.
Sun, Nov 10, 2024 02:57 PMvia Capterra