Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7616 reviews75 reviews have no rating
- y
The platform is powerful and intuitive, and their support team is absolutely top-notch—couldn't ask for a better partner!
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My experience of making my will was easy and straight-forward with solicitor Nicole Hoddinott Of So Legal, Eastbourne. Nicole is lovely, kind and helpful.
- g
Our company trialed this product for our social media and it has been a massive help, on-boarding with Shraiya has been quick, painless and smooth. Any questions or concerns we have have been handled quickly and easily. I would recommend this service to any business looking to get a handle on their social media.
- g
Very helpful & effective
- j
Our experience with Birdeye has been exceptional! Our primary goal was to increase customer reviews, and Birdeye helped us achieve that and more. The onboarding process was seamless, and the specialist guided us through all the powerful tools the platform has to offer. A special shoutout to Karan Singh, who was incredibly thorough in training us on how to navigate and maximize every feature of the software. Thanks to Birdeye, we’ve seen a significant boost in our online presence. I highly recommend Birdeye to any business looking to enhance their reputation and streamline customer engagement!
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- m
Highly recommend Birdeye when looking to raise your online presence! Will and Kristin, from our Birdeye team, have always been attentive and quick to provide guidance and support.
- a
Great customer service and onboarding. Couldn’t ask for more. Helped us grow our reviews and communicate better with our customers.
- k
Absolutely a great onboarding experience and wonderful customer services. Answered all of my questions, on-time for their meetings, Just all around a refreshing process and I feel good about use their services. :)
- r
Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO
- j
Birdeye does wonders for my business. I’m so thankful I have Birdeye!
- l
My experience with Birdeye customer service is always great! They go above and beyond to make sure I understand all the functionalities of the app and that everything works perfectly. I worked closely with Aditya and Himanshu to set up the referral emails/text feature. Birdeye is a Great platform! We have had more reviews each week than we had in years and the social platform is outstanding. Thank you!
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Implementing Birdeye into my business has been a great decision and experience. They are thorough and have excellent follow-up.
- r
The support team is always very responsive and very helpful. It makes using the product that much easier!
- c
Mayank is great! Very thorough and professional. They truly care about their customers
- a
I had a fantastic experience with Birdeye! Their customer service is top-notch—everyone I interacted with was kind, responsive, and truly helpful. They made everything easy from the start, and the onboarding process was seamless. I was guided every step of the way, which made getting started a breeze. Highly recommend Birdeye for anyone looking for a straightforward, customer-focused experience!
- e
The Birdeye tool has a lot of great features that we utilize on a daily basis. The tech support is hit or miss. There have been immediate solutions and solutions that have taken 1 year +
- m
Krishna has been nothing but a delight to work with. The processed seem taunting at the beginning, but we like what you, Samantha, and the platform brings to the table. Can't wait to get started next week to fully take advantage of this. Thanks again to both!
- h
Great Product Great Price Great product for the pricing. Best feature in affordable pricing. PROS The feature are great and compatible for everyone CONS The features options are less. Could be better if have more options.
- d
****** Law Firm Rocky Mount, well respected! There are 2 employees there that stand out in the crowd. I will like to recognize ******* snd ***** ****** for their commitment and kindness to their customers. Job well done!
- b
Birdeye review PROS You can have all your channels linked in one platform, which makes really easy to manage CONS Sometimes it would take a while to get updates in some channels. Also the website layout could be improved
- s
Great service