Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

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4.9

7799 reviews
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75 reviews have no rating

4.8
3,111 reviews
4.7
608 reviews

Great group of reps. Responsive and useful.

Yann Auzoux
Tue, Jan 28, 2025 10:08 AMvia Google

Birdeye’s onboarding process exceeded my expectations! From the very start, Jaya was professional, attentive, and incredibly helpful in guiding me through every step. They provided clear instructions and tailored the setup process to fit my specific needs, making it seamless and stress-free. The platform itself is intuitive, and the onboarding team ensured I fully understood how to leverage all of its features to benefit my business. Any questions I had were answered promptly by Jaya, and they even provided helpful tips to maximize my success. Thanks to Jaya with Birdeye’s excellent onboarding experience, I felt confident using the platform from day one. I highly recommend them to any business looking to improve their customer experience and grow their online presence!”

George Velasquez
Tue, Jan 28, 2025 11:59 AMvia Google

Awesome program, great customer service, they really are there to help you every step of the way,Shubhang was amazing and answered all my questions during the onoarding process made it really easy to follow along

Lynn Kimmel
Tue, Jan 28, 2025 02:08 PMvia Google

They do an amazing job walking you through and answering all my questions. And, then we do multiple follow up calls. That was so fantastic. Since then we are really seen our reviews increase. I'm really glad we found and are using Birdeye - really has helped our online presence and reviews.

KEITH NUSSBAUM
Tue, Jan 28, 2025 05:24 PMvia Google

Snehashish was incredibly knowledgeable and resourceful. His ability to find answers when needed was impressive. The assistance provided by this company goes beyond mere help; it's been instrumental in boosting my business through effective reviews. Highly recommended!

Joshua C Bonifas
Wed, Jan 29, 2025 08:00 AMvia Google

Birdeye is a great service, our onboarding director Devesh Kumar was excellent at teaching the staff how to use the program.

Andrea Smith
Wed, Jan 29, 2025 10:21 AMvia Google

Highly recommend. They are extremely helpful, easy to understand and work with.

Brun Property Management LLC
Thu, Jan 30, 2025 07:37 AMvia Google

Easy to use system to assist with reputation management Good experience. Easy to use with automated platforms syncing together. PROS Ease of use with automatic surveys being mailed immediately after closings. CONS We did not seem to have as much traction and social media and get as much review participation as other platforms. REASONS FOR SWITCHING TO BIRDEYE This was a corporate decision to make the change.

Patty
Sat, Feb 01, 2025 08:04 AMvia SoftwareAdvice

Easy to use system to assist with reputation management Pros: Ease of use with automatic surveys being mailed immediately after closings. Cons: We did not seem to have as much traction and social media and get as much review participation as other platforms. Overall: Good experience. Easy to use with automated platforms syncing together.

Patty S.
Mon, Feb 03, 2025 04:48 AMvia Capterra

Great Products! Great Service! Great People!

Bill Naylor
Mon, Feb 03, 2025 07:39 AMvia Google

Satisfied with their prompt services.

Ali Arslan
Mon, Feb 03, 2025 10:29 AMvia Google

Great introduction to their system. Mahak was perfect. She explained all in details about how their platform work. Looking forward to a long term partnership.

Hamid Mezhoud
Mon, Feb 03, 2025 01:19 PMvia Google

Thanks Birdeye for the awesome platform you have created. I think your on-boarding to help a business maximize its subscription is tremendous and sets the bar really high. Always on time, so much attention to detail and always following up to move forward and make progress. Hopefully I can also use the platform for some of my other businesses.

Philip John
Wed, Feb 05, 2025 07:17 AMvia Google

In working with business development, I have had a wonderful, beneficial experience for 2 of my business clients and the growth that they are experiencing. BirdEye team is great, very helpful and their software does a great job in helping businesses with rankings and being found out there in the online world. Thank you BirdEye!

Stefan Rudolph (Coach Stefan Rudolph)
Wed, Feb 05, 2025 01:40 PMvia Google

if you’re thinking of renting at concord manor i HIGHLY recommend having a cat and an infant we love having hard wood floors easy to clean!

Brianna D.
Tue, Feb 11, 2025 01:05 PMvia Birdeye

Ranjan Monga
Tue, Feb 11, 2025 04:41 PMvia Google

Abhy is our go to rep for onboarding our newly added products. Highly recommended!

Marco
Wed, Feb 12, 2025 05:40 AMvia Google

Makes managing socials too easy!

Nik Boettcher
Wed, Feb 12, 2025 06:42 AMvia Google

Very thorough onboarding process and the product has been great so far.

Shant Bedikian
Wed, Feb 12, 2025 02:25 PMvia Google

Love working with them. They made it easy and its a great tool

Alex Algarin
Thu, Feb 13, 2025 01:39 PMvia Google

Aj Cobler
Thu, Feb 13, 2025 03:44 PMvia Google

Easy platform and great service.

Kim Burkhart
Fri, Feb 14, 2025 10:18 AMvia Google

It was very helpful

Adrian King
Sun, Feb 16, 2025 12:06 AMvia Google Play

Very helpful to get reviews. I got more reviews in a week than I have gotten in a year!

John Neibel
Mon, Feb 17, 2025 12:24 PMvia Google

This review is for Jeffrey Nichols, Attorney At Law, in Torrington Ct. He is a kind and compassionate man with a Great Character! He is my landlord and he has helped me in numerous ways. He has gone above and beyond what a landlord does to ensure that my family was safe and well cared for. America is a better country with a guy like that! Much appreciation, Jeff, Well beyond what you think.

Ralph B.
Mon, Feb 17, 2025 12:54 PMvia Birdeye