4.9
8006 reviews75 reviews have no rating
Our onboarding experience with Birdeye and Ashish was remarkable! Ashish was able to answer every question quickly, helped us troubleshoot some integration stuff, and was always incredibly polite and kind. I've been endlessly impressed with his dedication to getting Birdeye up and running for us - he is a wonderfully sincere and hardworking guy! We're also thrilled with the results from Birdeye already - we've seen an uptick in reviews and survey responses, and we love using the social media integration to schedule posts. Wonderful product and experience. Highly recommend.
Early days, but so far, so good. Seems very basic to the online version.
Amazing customer service. User friendly platform with everything in one place.
We are so grateful for the level of professionalism and follow-through from Asmita and the entire crew over at Birdeye! They always have great intuition into what is needed and how we can better our business through their platform! Thank you so much for everything Asmita, Mohd, and everyone involved!
Excited about how they can help take my business to the next level!
While verbal communication was at first difficult, the team at Birdeye made adjustments and helped the situation out. As I am about 5 weeks into the program everything has been transparent. They have taken the time to discuss with me how they can help me with the 3-pack and they are thorough in what the objectives and criteria are. I highly recommend Birdeye.
In the crowded world of review generation for businesses, Birdeye has somehow found a way to navigate the field and provide excellent service and reliable review generations. Their platform is excellent, user friendly and very effective. My onboarding contact Shraiya is fantastic. She is patient, friendly, and very knowledgeable about the software. I'm very happy I found them.
Out of all the companies that reach out to me regarding my digital marketing efforts, Birdeye tries really hard to please their clients.
Everyone is super helpful. Very satisfied .
I really enjoy the onboarding process very patient yet explain everything very clear very knowledgeable I would highly recommend Birdseye I am seeing my ROI already in a couple weeks since signing up
It was such a great experience. Itishri made the onboarding process easy and straight forward.
I honesty cannot say enough about Snehashish and his Awesomely Phenomenal Team at Birdeye we faced every tech hurdle we could face but they never gave up and were persistent and determined as if the Mortgage Boss 365 was their own business. I have since seen more traction and engagement in just a few days. If you are not using Birdeye for your business it’s Time to Bust A Move
Love this service so far! Great product and great customer service!
From the first call to the completion of onboarding and ongoing help, Impeccable service. Plus holding us accountable to make sure that we get the results that we were promised. Thank you. You deserve 10 stars not just five!!
My experience has been great with Birdeye! We already have 5 more reviews in just a couple days! Happy to be onboard!
Birdeye provides a great service, with many features, to enhance the online presence for your business. Thank you Birdeye 😊
Desktop and app has a great user interface. Simple. Seamless. Birdeye is already delivering results.
Amazing Company
Asmita was great on the onboarding process!!!
Shraiya is amazing and helped guide me on getting my account up and running!
As sales and marketing manager with ServiceMaster Superior Cleaning & Restoration, I recognize the value and importance of customer reviews. Most importantly it is getting the review survey in our customers hands quickly and preferably immediately after our restoration service is completed. At that time our project manager has the customer sign Authorization to Pay and asks if he or she wouldn't mind taking a short customer survey. From their mobile phone the project manager sends the review request to both the customers email and cell or mobile number. We have seen great success with Birdeye's system capturing a significantly greater number of 5-star reviews! Bravo Birdeye...you are a solid business partner in growth!