Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

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4.9

7887 reviews
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

Very helpful and deliberate in their process to improve review acquisition. Customer service is amazing! Very pleased with the service!

Daniel Horzempa
Fri, Jul 11, 2025 12:30 PMvia Google

Rimmy was very thorough, professional and helpful!! The onboarding process was seamless. Everything was thoroughly explained and everyone ensured that I had enough support the entire time. I highly recommend BirdEye for gathering reviews for your business! Even in a short amount of time, we have gathered a decent amount of reviews. Thanks to Bird Eye!!!

Sonal Kapoor Sood
Fri, Jul 11, 2025 02:03 PMvia Google

Radhika went above and beyond on to make sure that the problem that I was experiencing was solved. She communicated well. She was very proactive to make sure I was happy and keep all communication channels open.

JIm Reich
Sat, Jul 12, 2025 03:14 PMvia Google

Very good staff! Excellent at following up.

Deaver Law
Tue, Jul 15, 2025 08:32 AMvia Google

Thanks to Paritosh for his supreme assistance & attention to detail !

Natalie Sear
Tue, Jul 15, 2025 01:56 PMvia Google

The Birdeye presentation was very detail, educational and professional. Our on-boarder rep Asmita Sharma was really good and helpful answering all my questions. I would recommend Birdeye to all businesses. Thank you.

Michael Williams
Wed, Jul 16, 2025 12:57 PMvia Google

Great product and great customer service. So easy to use. I am very happy with my decision to use Birdeye

B G
Thu, Jul 17, 2025 08:15 AMvia Google

First Class Company.. we love working with them to get our business running like clock work. Reviews have gone through the roof and SEO have improved over 65 percent in the first month. Its streamlined with a dashboard that is easy to understand and communication has been above board. AAAAA+++++

Laurie H
Thu, Jul 17, 2025 09:23 AMvia Google

The representative handled my issue quickly and efficiently. This is a great service for any business!

Den Crip
Thu, Jul 17, 2025 10:20 AMvia Google

Great company and service. Thank you Asmita!

Mantra Tattoo & Piercing
Thu, Jul 17, 2025 01:16 PMvia Google

Maxwell Uhakheme
Fri, Jul 18, 2025 11:42 AMvia Google

Birdeye has helped my business get so many new 5 star reviews and such a short amount of time, thank you!

Dane Bracewell
Tue, Jul 22, 2025 08:47 AMvia Google

Josue Valladares
Tue, Jul 22, 2025 11:11 AMvia Google

onboarding was fast and simple. Rimmy did a great job!

Aric Lapenta
Tue, Jul 22, 2025 12:24 PMvia Google

Rimmy has been great. She is efficient and great at communicating with me and also with any additional support that we may need from Birdeye

Hannah Bond
Wed, Jul 23, 2025 07:35 AMvia Google

Just completed onboarding. Rimmy helped me out during the entire process and answered all my questions the second they came up. She was very thorough and gave me a great understanding of how to use the platform so we can implement it at our dealership.

Santino Varano
Wed, Jul 23, 2025 11:44 AMvia Google

Great service, incredible customer service, and new tech is being rolled out consistently

Thomas Karas
Thu, Jul 24, 2025 07:46 AMvia Google

Amazing service Pros: The fast and great service I was able to use the app so fast and after two min was able to finish set up new account Cons: To be honest I liked almost everything the only one small things is that hard to find the phone number

Noy F.
Thu, Jul 24, 2025 09:00 AMvia Capterra

Scott Hanlon
Thu, Jul 24, 2025 11:19 AMvia Google

Great experience! Highly patient and insightful and took the time to answer all my questions. Choosing to work with this company has been the best decision. Extremely responsive and professional.

tashmeem khan
Fri, Jul 25, 2025 08:06 AMvia Google

My onboarding training with Anjali Mishra has been extraordinary. I feel confident that I can continue with Birdeye on my own, but know that I have the support when needed.

Flora Doone
Fri, Jul 25, 2025 09:00 AMvia Google

Was recommended Birdeye by a client that has had a positive experience for years now. Not far out of the onboarding process but they have been unbelievably accommodating and have made the entire process easier than I could’ve imagined. Birdeye’s interface is very user friendly and streamlined, and everyone I’ve dealt with from the Birdeye team has been knowledgeable and pleasant to deal with. Won’t hesitate to recommend Birdeye in the future.

Hayden Rabalais
Sun, Jul 27, 2025 02:00 PMvia Google

I have gone through several internet companys through out the years and bird is my far the best ! Very Happy.

Sunny Roofing
Mon, Jul 28, 2025 08:03 AMvia Google

Mark your calendar for when your contract automatically renews and have those contract conversations in advance. *Update from previous post. They ultimately did the right thing and agreed to a compromise.

Jon Reece
Mon, Jul 28, 2025 09:34 AMvia Google

ADVANCED ROOT CANAL SPECIALIST VIP Root Canal Experience > 🦷 5-Star Treatment, Manhattan Style I was referred by my dentist to get a root canal, and I had the pleasure of seeing Dr. Elman and his amazing assistant Maria. Back then, I wrote about how professional, thorough, and pain-free my experience was. Fast forward to their stunning new location—it feels like stepping onto a 5th Avenue dental runway! 😄 From the moment I walked in, I felt like a movie star. During my procedure, I was pampered with a cozy blanket, protective eye wear, and headphones with music of my choice—comfort at every step. Dr. Elman greeted me with a warm handshake and a detailed explanation of the procedure. His calm professionalism and Maria’s supportive presence made all the difference. I even snapped a selfie with Dr. Elman and Maria to commemorate the experience—he was genuinely grateful I wanted to share their excellence with the world! I left their office feeling no pain and nothing but gratitude. Only wish Dr. Elman was a regular dentist! He’s truly AWESOME!

Annmarie B.
Tue, Jul 29, 2025 06:28 AMvia Birdeye