4.9
7948 reviews75 reviews have no rating
Rimmy did a fantastic job getting me set up. She was very consistent in responding to me.
I work at Smile Services DC and did the onboarding with Rimmy. She was very helpful and knowledgeable. Birdeye is amazing!
Wonderful onboarding experience! I highly recommend Birdeye - great product and awesome support.
Jaya has been so helpful and knowledgable!
Expert and compassionate onboarding sessions helped me navigate the best full featured and intuitive marketing platform.
Chetna with Birdeye was amazing ! We’re looking forward to continuing to work with her and the Birdeye team
Excellent full service reputation management team. Recommend highly.
ITISHRI HAS BEEN WONDERFUL IN EXPLAINING HERSELF AND IS VERY PLEASANT TO TALK TO. THANK YOU SO MUCH
Jenenlo Apon Is just amazing. Best representative I have worked with at Birdeye. He makes my job a breeze. Highly recommend Birdeye.
Birdeye is amazing. It was great working with Rimmy with onboarding.
Fantastic experience. Great onboarding and excellent tech support. I would highly recommend. Thank you.
Working with Birdeye for managing our on line reviews was one of the best experiences I've had while setting up an online service. Kajal's guidance, follow up and follow through was consistent. Birdeye's support team worked with my Yardi team to ensure an easy set up for a successful outcome.
piad
Asmita has been absolutely wonderful to work with during the onboarding process. Her professionalism, attention to detail, and genuine care make the entire experience smooth and stress-free. The service has been nothing short of exceptional, with clear communication and consistent follow-through at every step. It’s rare to find someone so reliable and dedicated, and I truly appreciate the effort she puts in to ensure everything is handled seamlessly. Highly recommend working with Asmita—she makes the difference.
Asmita was very patient with me during this process. When all set up she made it easy to understand! Loving watching the reviews come in
She did a wonderful job!
Working with Birdeye has been great, specifically working with Asmita. Everything was efficient and they were focused on my goals.
Great experience and very informative, working great for our business
Great workers, great service. An excellent reaource!
Rimmy has been extremely helpful and is very knowledgeable! I cannot say enough good things about Rimmy. I highly recommend! Thank you!
So far, so good.
Great product and even greater customer service! Pros: Birdeye's platofrm is user friendly and their customer service is second to none! Implementation was easy, efficient, and timely. Cons: So far, nothing to note! From the onboarding process to demos and day-to-day use, we are really enjoying the platform and the service. Overall: From the beginning, our agents listened to our needs and the solutions we were looking for. I feel like a valued customer and that this product is a worthy investment.
Easier to connect with patients via Birdeye texting vs calls/emails. Pros: It's easy to text patients - being a medical practice. The Hipaa-compliant security is a must. Customer support is always speedy. Cons: We lost some important templates and our phone number at one point, which meant we missed a lot of correspondence from patients. Overall: Convenient for sending post-appointment reviews to guests. We get better responses throughout the day via Birdeye texting vs phone calls/emails.