Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7580 reviews
5
7108
4
360
3
37
2
0
1
0

75 reviews have no rating

4.8
2,946 reviews
4.7
585 reviews
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  • o

    Thank you , Rachel, for your knowledge and efficiency! I had great experience!

  • a

    She was fantastic and helpful! Thank you!

  • m

    After speaking with 1st Tony, then Babette, I feel this collaboration will really help our company achieve some much needed new goals. As we are still in the infancy stage, I can in clear conscience only give a 4 out of 5 star rating. If we were months into this, I would feel more comfortable giving a higher rating.

  • j

    Outstanding customer support and assistance at every step. They take the time to listen and the deliver what they promise.

  • c

    Tech support was very patient and helpful

  • b

  • t

    very responsive and helpful with my "newbie" questions

  • a

    It is very nice to learn a new program with courteous communication- I appreciate the simplicity of the service and the knowledge of the support team

  • r

    Superb birdeye

  • r

    The support I received was immediate and very helpful. They answered my question and actually went above and beyond to help take care of me.

  • a

    It is awesome to be supported by excellent customer service and a knowledgeable team- thank you BirdEye for living up to the hype

  • e

    The representative was helpful in confirming that no follow up SMS text messages are sent to contacts.

  • h

    This app and the support we get with any questions has been exceptional. Highly recommend.

  • k

    You went above and beyond and tested and followed up, didn't just assume.

  • k

    Great followup and follow through, they dont just assume everything will happen as planned.

  • e

    Akhilesh assisted me promptly, efficiently and solved my issue in a nick of time. I did not expect the situation to be resolved that quickly. I am glad I contacted you guys because this is a tool I use to perform at work, and I needed it badly. Thank you so much

  • j

    The tech was tremendously helpful and had immediate answers for all of my concerns.

  • t

    Very timely & responsive customer service! Thank you!

  • t

    Very prompt and helpful answering questions and getting me integrated into the platform!

  • h

    So excited to work with them!

  • g

  • a

    Fast efficient service. My issue was corrected immediately.

  • b

    Representative was nice, friendly, and very informative. Thank you!!

  • d

    Great support team!

  • j

    The BirdEye representative was professional, polite, helpful, and very thorough.