Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7581 reviews75 reviews have no rating
- d
I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!
- j
Extremely detailed and thorough. Great Experience
- b
By far, the best customer support experience ever.
- g
- g
Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!
- l
Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.
- s
- d
Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review
- a
Very fast response and helped sort the issue promptly.
- m
The person who assisted me was very helpful and helped me resolve my issue right away.
- w
Great Customer Service
- f
Great customer service!!!!!
- r
Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.
- s
Thank you Kyle for all your help!
- a
Customer support is prompt, exact, and economic with time. Fantastic service!
- b
I always have outstanding support for any question or issues. Great program and service!!!
- j
Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!
- t
The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.
- t
Awesome product and great customer service!
- a
Team did a great job explaining the programs features, step by step, very impressive.
- n
Excellent experience
- k
We just started working with BirdEye and so far are very impressed. Their employees are very knowledgeable and the setup process was made very simple. They made sure that all of our questions were answered thoroughly and followed up regularly to ensure we were using the product to it’s full potential! I’ll update this review once I have some quantitative results to report!
- h
Thrilled at how patient Birdeye has been as I've had a multitude of questions.... Thank you Birdeye!
- s
Very prompt and focused on my questions and providing me the needed resolution.
- o