Our reviews
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4.9
7446 reviews73 reviews have no rating
- j
My Customer Success Manager Will Ehrhorn is incredibly helpful. He goes above and beyond to help us. Suman Patra who helped guide us with this particular issue sent valuable information that made the system correction we needed to make very easy to complete.
- a
Girish Pacherwal thank you always excellent
- s
Abhy and Abdul both are excellent, made the onboarding experience go very smooth. Even after spending 40 plus days in zoom meetings, Abhy assured that his assistance is still available. The dashboard is easy to use and support available if I encounter any problems in future. Highly recommend Birdeye reputation company.
- j
Ujjwal and his team are the best in the business.
- b
Great experience
- m
Very informative
- n
Quick, precise & friendly.
- s
Easy and straight forward resolution
- s
Ease of communication and prompt resolution.
- t
She was helpful and quick to a solution
- a
Done very fast!
- m
The representative from tech support answered all of my questions in a very timely manner.
- b
- l
Excited to be using the Birdeye platform Pros: Reviews are the main reason Birdeye works for us. Seeing our reviews significantly increase is a quite exciting and helps other potential buyers read other consumers great experiences with shopping at our stores. Cons: That it seams like you can not choose truly the features of their software separately.
- d
Nidhi was AMAZING! She solved my problem in a speedy but thorough manner. Why a great representative! Debbie
- l
I love the Birdeye staff! So incredibly helpful! Thank you!
- j
Fast response! That is what everyone wants! Thanks!
- g
Made it quick and easy
- l
Very quick and professional. The support staff has always been the reason we continue to use Birdeye.
- a
Went above and beyond to instruct me how to accomplish what I needed and even called to verify when he double checked it. Great support!
- j
Sumeet is always on top of things, quick to respond, and quick to find a solution.
- c
Nidhi Verma was THE MOST HELPFUL representative we have ever had the pleasure of speaking with! She got everything taken care of in a VERY timely manner & she helped us learn new things we had no idea about how to fix. SHE IS INCREDIBLE!! Please give her a raise!!!
- j
Resolved issue promptly.
- c
Great job! Resolved my issue right away.
- e
Quick reply, easy to understand instruction, polite and professional customer service.