4.9
7887 reviews75 reviews have no rating
I am a marketing director for a dentist office and we have had great results with BirdEye! Our Google and Facebook reviews have sky rocketed since we started a month ago!
I've been working with Kris Endreson, Account Executive at BirdEye to set up our property management company with their review management services. She's been such a GEM and so wonderful to do business with during this process. From the first moment of contact, not only has she been extremely helpful and informative, but so genuinely personable and patient. BirdEye and its clients are lucky to have Kris on their side! Such a pleasure!
BirdEye is a MUST if you want to boost reviews/online presence! Use Cases and Deployment Scope - We use BirdEye for reviews from our patients on Google and Facebook. We were having issues finding a simple way for our patients to leave a review and this has completely solved that problem! The process is made so easy for them which has gained us so many reviews! Pros - Get LOTS of reviews. Since we started around 2 months ago our Google and Facebook reviews have sky-rocketed. -Checks our listings. Before BirdEye it was challenge to keep up with all of our listings so they have taken that over for me. -Makes the initial set up process so simple and not time consuming at all. Cons - I truly don't have any complaints about BirdEye. So far they have been nothing but great to work with and so easy to use. Likelihood to Recommend - If you are looking for great review/online management, BirdEye is perfect for your business. Users and Roles - Online reputation Return on Investment - Since starting with BirdEye we have definitely noticed an increase in new patients coming from Google. -We have also had a lot more interaction on Facebook. Alternatives Considered - We were using Doctor.com which got us lots of reviews on Healthgrades which was ok, but they didn't transfer over to Google or anywhere else. Most people will read reviews on Google or social media and BirdEye has made it easy for the patient where as Doctor.com didn't so we weren't getting hardly any.
Great team
Babette was very pleasant, patient and easy to work with. Happy with our BirdEye results so far!!
Great price for service provided. Great platform for managing reviews and reputation. Great Onboarding process but I will say I thought the Onboarding presentation was a little too long as I could have done a lot of what they showed me by myself. Overall great service!
Very helpful software to help me manage my business reputation.
Next level. This is a great tool.
It has only been a week since getting started and we already have reviews coming in. Thank you.
What a great company and service! Recommend this to every small business.
We LOVE BirdEye! We have had this for 1 year and we couldn't be more pleased. This system defiantly works!
Haven't had the program long, but so far it's been great and the support has been amazing.
The customer service was amazing and I can't wait to start using this!
Fantastic service every time
Birdeye is amaz8ng!! They are ao helpful and really make it easy!!
Bird Eye is an excellent tool that every business should use to improve and maintain their good standing reputation and business with customer reviews. Good customer reviews equals good business growth
Love the service
We've been with them for many years and the app/website works great! Patients love how easy it is to leave reviews. Reviews are posted to our social media accounts immediately.
It has been a great start so far. The system makes it much easier for us to interact with our customers. Fragrance, our this person who helped us learn the system, did a great job. Colton, the person who setup our contract and was our initial contact, did a very good job of always being available.