4.9
7802 reviews75 reviews have no rating
Great customer service
Birdeye is a great tool for capturing and managing your online reviews. Their customer service is responsive and professional and always patient and helpful. Client's like it, too!
Onboarding experience was fantastic. All my questions and concerns were addressed promptly and we are getting more reviews.
Brand new to the BirdEye experience. Had a great onboarding call and looking forward to implementing for my company.
Straight forward app with a lot of potential to improve reviews online! Birdeye seems to be a very well organized company!
Great solution for SMBs Pros: BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data - at an affordable annual subscription cost. Cons: BirdEye's UI was not always responsive, and I was only working with data from a single location. Overall: If you're looking for online review generation and Power Listings, BirdEye is worth considering. They were less expensive than some of their competitors and offered a very hands-on support team. If I were only managing a single location, I would probably end some contracts and save money by going with BirdEye!
I am just getting started with the platform, but my experience so far has been excellent. The BirdEye Team has been very good to work with. I feel as though they are truly concerned about the success of my business and they have taken their time with me to make sure I fully understand the functionality of the platform. I have had many experiences with other SEO platforms and for the most part, I have been underwhelmed. My experience so far, with BirdEye, has me thinking they may exceed my expectations. The Sales process and the On-boarding process have been seamless and very educational. Based on my experience so far, I would definitely recommend this platform to any business or entrepreneur looking to pour gas on their marketing campaign and increase their organic online presence.
BirdEye is a great way to effortlessly connect with customers for reviews!
As a small business owner it's tough to spin so many plates in the air. There's so much to keep track of, but making sure our clients are happy isn't a problem because I've got Birdeye!! Since I've started using them, I've gotten 94% increase in my Google reviews. I highly recommend you give them a try!!
Would recommend. With being a business owner and trying to do everything it was great to have them help with keeping up with the reviews. It will ease some stress to have some helpers! Definitely worth it
Very Good Customer Service for support calls. Their on-boarding team was very helpful too especially Sunaina who helped me with on-boarding
Excellent product & customer service.
very useful Pros: This software provides very useful customer information Cons: I do not have any negative comments about this software
Feature-rich, flexible, competitively priced review platform. OUTSTANDING customer service. Highly recommend (and already have recommended, personally, to several businesses.)
Good customer services and very professional people
Sahil did a fantastic job with setup and training. I feel confident using Birdeye and can't wait to see the results.