Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7448 reviews73 reviews have no rating
- c
Sanyam was excellent at answering all my questions and helping us onboard with the new system. I find the customer support is prompt and helpful also.
- j
We had a wonderful experience having Avnish help us through the onboarding. Process is straightforward and they have highly efficient follow-up process. He was very attentive, thorough and always right on time for our calls. Highly recommend Birdeye!
- d
Dianne's Review Pros: Survey responses provide quick access to customer needs Cons: Multiple reminders going out to the patients irritated some of them Overall: I have not yet used the software enough to provide an accurate opinion at this time
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- a
Raktim Sengupta is awesome, he has helped and I recommend him to help you out
- m
Asmita and the team are brilliant, they are all very down to earth, explain everything clearly and are a pleasure to work with. Looking forward to seeing the results
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- a
We have used Birdeye for years and could not be happier. They not only make it easier for us to get reviews from happy clients, but they also boost our reviews on Google searches, so it's a win win. We have even received leads directly from Birdeye from people who have seen our reviews online. We recommend them to any real estate agent as reviews are more important than ever right now.
- c
Very well explained and sorted all issues out on implementation.
- k
BirdEye has been a great partner of ours. We've been working with them since January 2022. They've been over-responsive addressing any technical issues, and have multiple representatives assigned to our account. Our agency couldn't be happier. Most of the reviews that I've read are from people who don't actually have the BirdEye product, rather just a free listing on BirdEye.com. I've been involved with internet marketing for over 20 years and trust their products. Don't believe everything you read, give BirdEye a chance.
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- j
Customer Support Engineer Himanshu has been wonderful to work with. His commitment to help resolve our Google issue is greatly appreciated!
- h
Very informational and easy to maneuver and to respond to potentials.
- e
Very immpressive
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- j
Love this software. We already received 25 new 5 star reviews in the first month of using it. Great for SEO! 👏🏼👏🏼👏🏼
- d
Im trying to set up customer surveys for my company and am not tech savvy at all. Birdeye, Husain, was great in guiding me through every step.
- n
When budgeting marketing spend, start here Use Cases and Deployment Scope - I have used Birdeye for over 7 years as a solution for single login review monitoring and response. It also provides fully integrated review solicitation campaigns and listing resolutions on 75+ websites with a single click. Pros - Review monitoring -Review solicitation campaigns -CRM Integration Cons - Referral integration Likelihood to Recommend - For any company looking to clean up with online reputation from reviews to search engines - Birdeye is a partner I always recommend. Most Important Features - Single sign on review response platform -CRM integrated review solicitation -Single solution chatbot functionality Return on Investment - We have been able to cut PPC spend completely from 35 locations after six months on Birdeye and not needed to go back. This has saved, on average $1200/mo per location. -Capturing negative sentiment is invaluable when talking about online reputation. This allows us to work through negative experiences in a “sidebar” versus under the public eye to correct and learn. Other Software Used - Entrata, Yardi Voyager, AppFolio Property Manager
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- l
Review automation with our CMS was easy and fast. Thank you!
- d
Professionals all the way
- 4
Great Company with excellent customer service!!
- z
Great software! even better support. Any issues we had with implementation was resolved in a couple days.
- p
The service from Jitender was awesome. He was very such a professional. It has been a pleasure dealing with Birdeye. Fantastic product that is working so well. Thank you Jitender...