4.9
7983 reviews75 reviews have no rating


My onboarding experience with Babette Griffis was wonderful. Everyone I have dealt with at this company has been amazing. I would recommend their service to anyone.


Just been on for a couple of days. And it is working amazingly!

Love these guys...

Provided


The staff and team are excellent to work with. Timely and professional responses to questions and the service provided is unparalleled in the industry. I've done my due diligence and this is the company I've chosen to work with. Highly recommend.


love this platform!

App works well - Using on Android A6

"Customer service and review boost!" What do you like best about Birdeye? BirdEye has increased our reviews and more importantly, enhanced our ability to respond to customers through their easy to use platform. Their reporting is easy to use and clear to share with others in the company. I also like the daily report emails, which allow me to keep an eye on the feedback we receive from our customers. What do you dislike about Birdeye? I wish there was more flexibility to design the emails/texts to personalize them to our company. There are minimal options to customize which help but we would like it even more if we had more room to customize the appearance. Recommendations to others considering Birdeye: BirdEye is easy to use, it delivers an increase in reviews, allows you to track customer feedback quickly and easily, provides clear reporting, and has a easy to use platform for users and admin. What problems is Birdeye solving and how is that benefiting you? We are now able to be made aware of "negative" feedback quickly so we can jump on a solution for our customers.

I have used few companies before i signed up with Birdeye, best experience ever & always with their support team specially with Arpit, I have called many time since i singed up as a new user you always have few question to ask. Overall I am very satisfied with Birdeye its been 3 week of my continuing of service.

Great Service , Very Helpful

Khushboo did a great job! Thanks Khushboo.

So far so good


Great Product to maintain your online reputation

Efficient and easy method of gaining verified customer reviews.

"Birdeye help boost reputation of apartment communities in all key metrics!" What do you like best about Birdeye? Birdeye has helped us easily manage nearly 40 different locations seamlessly in one dashboard to provide us with the tools needed to improve our online footprint at all locations. What do you dislike about Birdeye? There is very little to dislike about Birdeye's platform. If there are ever problems or shortcomings, they are quick to find a fix or workaround to allow us to accomplish what we need to. Recommendations to others considering Birdeye: Birdeye is a great solution to managing and improving your online reputation and footprint. In our experience working with other vendors in this area, Birdeye is a leader in their industry. What problems is Birdeye solving and how is that benefiting you? With Birdeye we have been able to solve the problem of inconsistency of how online reviews are managed and addressed across our multiple locations.


Great company/program. The representative that helped us was amazing, and very helpful. We recommend them to any business! Reviews are everything!

Great review platform Pros: Lots of Google reviews! We get reviews daily. Cons: Nothing. It's Awesome. It's the best review platform we have used by far Overall: Helps us gets more new patients
Absolute MUST FOR ONLINE REVIEWS Pros: Birdeye helped my company to gain more online visibility in 3 months than the previous 4 years of trying to do it ourselves and hiring many different companies Cons: There are no clear cons. Maybe price could be reduced a bit. Overall: Excellent
Happy with on-boarding experience. Very detail explanation of functionality and many offers of getting started support . Anxious to begin getting a ROI.

Amit was very informative and knowledgeable
