4.9
7802 reviews75 reviews have no rating
Khushboo did a great job! Thanks Khushboo.
So far so good
Great Product to maintain your online reputation
Efficient and easy method of gaining verified customer reviews.
"Birdeye help boost reputation of apartment communities in all key metrics!" What do you like best about Birdeye? Birdeye has helped us easily manage nearly 40 different locations seamlessly in one dashboard to provide us with the tools needed to improve our online footprint at all locations. What do you dislike about Birdeye? There is very little to dislike about Birdeye's platform. If there are ever problems or shortcomings, they are quick to find a fix or workaround to allow us to accomplish what we need to. Recommendations to others considering Birdeye: Birdeye is a great solution to managing and improving your online reputation and footprint. In our experience working with other vendors in this area, Birdeye is a leader in their industry. What problems is Birdeye solving and how is that benefiting you? With Birdeye we have been able to solve the problem of inconsistency of how online reviews are managed and addressed across our multiple locations.
Great company/program. The representative that helped us was amazing, and very helpful. We recommend them to any business! Reviews are everything!
Great review platform Pros: Lots of Google reviews! We get reviews daily. Cons: Nothing. It's Awesome. It's the best review platform we have used by far Overall: Helps us gets more new patients
Absolute MUST FOR ONLINE REVIEWS Pros: Birdeye helped my company to gain more online visibility in 3 months than the previous 4 years of trying to do it ourselves and hiring many different companies Cons: There are no clear cons. Maybe price could be reduced a bit. Overall: Excellent
Happy with on-boarding experience. Very detail explanation of functionality and many offers of getting started support . Anxious to begin getting a ROI.
They deliver Pros: All good. They promised to up our google reviews and online exposure and they have done that. We had 89 google reviews when we started with BirdEye. It took years to get those. In the last 6 months our google reviews gave already increased 50%. Cons: Nothing to report. The product is as advertised. Overall: Totally satisfied and the price is also right.
Amit was very informative and knowledgeable
"Lightning Fast Results!" What do you like best about Birdeye? In just over two weeks we have more than doubled our total number of reviews that we have had in the past two years. Our goal is to be number one on the google organic listings and on the map for local tree services. What do you dislike about Birdeye? I don't see a down side. I have the ability to follow our results on the BirdEye app and can respond to our customers in real time. Recommendations to others considering Birdeye: I would recommend setting up a conference call with a BirdEye representative to discuss the options and see the features and benefits of the service. What problems is Birdeye solving and how is that benefiting you? More than doubled my reviews in just over two weeks with BirdEye. I can receive real time feedback and respond quickly. It helped to resolve an issue with a customer that was pleased with our work but was confused about the time frame of the work being done. It was resolved in a positive and efficient manner.
This platform is great and the company continues to improve their product. Avinash is incredibly helpful and responds quickly to support requests. Thanks, BirdEye!
Excellent company and awesome product.
"so easy and helpful" What do you like best about Birdeye? How simple the design and how easy it is to use! What do you dislike about Birdeye? what's not to like? I can't honestly think of a way to improve, If it was free that'd be nice, but then the improvements and technical support wouldn't be as great. I'm happy to continue paying for such a great service! What problems is Birdeye solving and how is that benefiting you? We have the chance to right problems or disagreements before anything is posted online, this saves us countless losses from potential clients passing us by due to a poor review that's hard to remove
Excellent customer service!
BEST SERVICE EVER! Pros: BirdEye is so comprehensive and user friendly! It allows us to get patient feedback with ease and has really influenced our online ratings. I LOVE how sending reviews invites can be done in seconds! Cons: Love everything about this software! Highly recommend for all businesses!
"Great Experience With BirdEye" What do you like best about Birdeye? BirdEye makes it incredibly simple for our clients to review our services. We are able to send a link via text or email that allows for our clients to quickly and easily write a review. This is convenient for our staff AND our clients. It is also very user friendly. What do you dislike about Birdeye? I have not noticed any downsides thus far and we have been using BirdEye for many months! Recommendations to others considering Birdeye: Strongly consider using BirdEye. It is very user friendly and convenient. What problems is Birdeye solving and how is that benefiting you? We found it difficult to get clients to write company reviews because the process was difficult and inconvenient for them. By being able to send a direct link we have eliminated the hassle that stopped clients from writing reviews before. We have noticed a huge increase in the number of reviews left.
Great service. Birdeye has a terrific product that has been helpful to our business. They also provide outstanding customer service. They are very timely with follow up.
"Birdeye Reputation review" What do you like best about Birdeye? Birdeye gives us the ability to monitor all online reviews for our business at multiple locations. What do you dislike about Birdeye? At times the system lacks the ability to be flexible. Recommendations to others considering Birdeye: Great tool, checks all the boxes for reputation management. What problems is Birdeye solving and how is that benefiting you? The ability to monitor all reviews and respond in one place, along with reporting.