BirdEye VS Chatmeter
“We switched to Birdeye from another review software — and in just a few weeks, we noticed a drastic difference in our review count.“
Trusted by 150K+ local brands and businesses
Outcomes that keep you growing
OffersPartially OffersDoes Not Offer | |||||
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OffersPartially OffersDoes Not Offer | Birdeye | Chatmeter | |||
Reputation Management | Reputation Management | ||||
Premier Google partner | |||||
Boost Google ad performance with Google Seller Ratings | |||||
Generate reviews on Google, Facebook, and 200+ sites | |||||
Save time with automated review responses | |||||
Share and showcase reviews on social media | |||||
Turn reviews into customer referrals | |||||
Messaging & Communication | Messaging & Communication | ||||
Manage all conversations in a single inbox | |||||
Two-way texting | |||||
AI-powered webchat, chatbot, and live chat | |||||
Message on Facebook, Instagram, and Google | |||||
Save customer trips to the store or office with video chat | |||||
Auto-transcribe voicemails |
Get reviews on Google — and hundreds of other sites
Rank higher and win more customers with the industry-leading reviews software for local businesses.
- Integrate Birdeye with the apps you already use to generate new reviews on autopilot
- Send customized, automated review requests after every appointment, service, or purchase
- Use Google’s private API to boost your Google review volume and rank higher on local search
- Address negative reviews with our direct feedback button to make sure unhappy customers feel heard
- Respond to reviews on Google and 200+ sites at scale with AI-generated review responses
Grow your business on Google
Improve your online reputation, boost your SEO ranking, and drive more revenue from a single, easy-to-use dashboard.
- Build complete, attractive, and accurate Google Business Profiles
- Generate, manage, and market your Google reviews
- Showcase reviews from 200+ sites on your Google Knowledge Panel
- Improve your Google ad performance by up to 17% with Google Seller Ratings
- Turn visitors into leads and leads into customers with Google Messaging
- Outshine your local competitors with Google Posts
Receive award-winning customer support
Unlike our competitors, we’ll put your business first — and our always-on, dedicated customer support will never leave you hanging.
- Unlimited support via live chat, email, phone, and our in-product support center
- 500+ support articles and how-to videos
- Painless troubleshooting with our product experts, including integration setup, campaigns, user alerts, product questions, and more
We make it easy to connect with more customers
Manage conversations and customer experience from the same inbox that powers your Reviews and Referrals.
- Message customers on the platforms they prefer: Google, Facebook, Instagram, text, email, video, and more
- Increase response rates by sending text-friendly review requests
- Track messages, assign conversations, and scale customer support from a single inbox
- Easily get to the crux of lengthy conversations with AI-generated conversation summaries
- Deliver on-brand responses that convert with AI response rephrasing
Turn your customers into brand ambassadors
Send referral requests, increase response rates, and track your campaigns from one intuitive dashboard.
- Send automated referral requests after every positive review, survey, appointment, service, or purchase via text, email, social, and more
- Track referral revenue, shares, and conversions
- Pay out incentives through reporting and tracking
Solutions for every industry
- Dental
- Healthcare
- Real Estate
- Home Services
- Retail
- Legal
- Finance
- Auto
- Personal Services
Dental
- Dental
- Healthcare
- Real Estate
- Home Services
- Retail
- Legal
- Finance
- Auto
- Personal Services
“Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.”Brandon Dowdy-ErnstSmile Workshop
Birdeye has given me the perspective and agility I need to effectively manage our expansive footprint easily.Ken NorquistAxia Women’s Health
We switched to Birdeye because customer experience is paramount in a business where reputation is everything.Sabrina ModesittStonecreek Communities
Birdeye’s AI has helped us monitor customer sentiment and evolve our business to meet their needs.Anne-Marie CUniversal Windows Direct
Birdeye customer support is amazing. They created a seamless onboarding experience for all 450 of our locations.Brandon HeglandMichaels
10 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging.Lanette SAll Family Law Group
Birdeye equipped us with a scalable solution to enhance our customer experience.Brittany DouglasTitleMax
With Birdeye, we’ve turned customer experience insights into opportunities to build trust and credibility.Carmen GarciaStrickland Brothers 10 Minute Oil Change
The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.Jason HartlineSkinSpaMed
Birdeye customers get results
Start growing with Birdeye today
Get a firsthand look at the capabilities of the all-in-one Birdeye Platform