Deliver a great patient experience and thrive
Get new patients and manage existing ones from a single, easy-to-use platform.
150,000+ businesses use Birdeye everyday
Convert your website visitors into patients
Install webchat on your website and allow your website visitors to connect with you effortlessly. Use Chatbot to respond to standard questions instantly. Messaging helps you manage all conversations in one place. Connect, communicate, and respond quickly and see your practice grow.
Stay connected with customers using text
Manage patient experience using text messages for appointment reminders, birthdays or cancellations. Manage all inquiries coming in from text to social with Birdeye Messaging.
Get found on the sites that matter most to your practice
More reviews with no extra work
Whether you have a practice management system or not, Birdeye simplifies the process of collecting reviews. You get a constant stream of online reviews and attract new patients. View and respond to reviews from all over the Internet from your Birdeye account.
Send referral request to get new patients
Referrals turn your happy patients into your best advertisers! Patients can spread the word about your practice in just a few clicks. Track your engagement and take advantage of modern-day word of mouth marketing.
Boost your medical practice's SEO
A constant flow of online reviews helps improve your ranking on search results. Increase your online visibility with Birdeye and outshine your competitors.
Engage and convert at the start of the patient journey
Create beautiful, easily-found custom pages for every provider, each updated in moments through one API. Let patients search by zip code and location to find their closest provider.
Measure experience across every touchpoint with surveys
Get immediate feedback from your patients with online and 2-way text surveys. Find out which areas of your operations are strong and which ones need improvement.
Instant communication when they can’t be there in person
Practice safe telehealth with video chat, and virtually consult with patients over video with the click of a button, directly from the Birdeye Inbox. HD-quality, HIPAA-compliant patient meetings, wherever your providers happen to be.
Mobile app
Engage with your patients and provide excellent experience on-the-go right from your smartphone with the Birdeye mobile app. Push a button, get reviews, manage interactions with all your patients. It’s that simple.
Birdeye keeps patient data secure
Birdeye is HIPAA-compliant and will keep your patient’s data confidential.
“The platform is really getting our presence out there and it definitely gives us a leg-up on the competition.”
“Birdeye provides intelligible insights to our teams so they can slice and dice survey and user-submitted review data based on our custom location hierarchy and actively ensure clients continue to bring their pets to THRIVE.”
“We've doubled our monthly new client appointments, all thanks to Webchat. The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.”
“We were looking for a system with which we could consistently generate a flow of reviews from our patients that would automatically get posted to Google or Facebook as well. Birdeye did all this and more”
Here’s how healthcare practices are collecting patient feedback with Birdeye.
T Douglas Gurley MD
Once we implemented BirdEye, I started seeing the 5 star reviews pour in. We saw our Google review average go from a measly 3.3 to a 4.6 in 6 months, with other sites trending upwards similarly. As a result, we've seen an increase in our business and couldn't be happier.
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Reviews201
ReviewsDoctors Making Housecalls by Eventus WholeHealth
We are very pleased with our arrangement with BirdEye. We’re getting meaningful feedback, at a reasonable rate!
9
Reviews342
ReviewsZynex Medical
We are very pleased with our arrangement with BirdEye. We’re getting meaningful feedback, at a reasonable rate!
1
Review4,201
ReviewsBirdeye: The Obvious Choice for Healthcare
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for healthcare practices of all sizes.
