Reputation & Customer Experience Software for Self Storage

Secure a better online reputation

Get more reviews, connect with more customers, and drive more revenue with the #1 reputation management platform for self-storage businesses.

Trusted by 150K+ local brands and businesses

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Self Storage software

6,600+ storage businesses grow with Birdeye

superior
extra-space
affordable family
national-storage
store local

Rank higher on Google, improve your reputation, and deliver personalised experiences with Birdeye.

Increase in reviews
110%

Increase in reviews

increase search views
1080%

Increase in search views

Increase in site visits
970%

Increase in site visits

BirdAI

Power digital customer experiences with AI

Boost productivity by using BirdAI to generate social content, analyse customer feedback, reply to reviews, chat with website visitors, and much more.

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Power digital customer experiences with AI
Listings

Rank higher on Google and everywhere customers search

Create, update, and manage your listings across hundreds of online directories to improve your SEO ranking and be found by more customers.

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Rank higher on Google and everywhere customers search
Reviews

Easily collect reviews and improve online reputation

Pair Birdeye with your CRM to generate reviews without lifting a finger — then use AI to generate tailored, error-free responses with a single click.

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Easily collect reviews and improve online reputation
Messaging

Message customers across digital platforms

Reach customers and leads on high-converting channels like text, social, email, webchat, and more from a single inbox. Use BirdAI to rephrase your responses and get quick conversation recaps.

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Message customers across digital platforms
Webchat

Convert website visitors with an AI chatbot

Start revenue driving conversations, answer questions, book appointments, and boost conversions with Birdeye’s AI-powered chatbot.

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Convert website visitors with an AI chatbot
Social

Manage all your social accounts in one place

Create social posts in minutes with AI, manage social presence across multiple locations, and engage with customers seamlessly – all from a single dashboard.

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Manage all your social accounts in one place
Referrals

Automate and track referral campaigns at scale

Modernise word-of-mouth marketing and send automated, measurable referral campaigns at scale.

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Automate and track referral campaigns at scale
Payments

Get paid faster with digital payment options

Provide an effortless payment experience across text, scan, card readers, your website, and beyond. Streamline collections with automated campaigns and flexible financing options.

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Get paid faster with digital payment options
Surveys

Gather feedback better with text-friendly surveys

Measure, analyse, and act on customer sentiment with scalable surveys powered by AI.

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Gather feedback better with text-friendly surveys
Integrations

Keep your favorite apps with Birdeye Integrations

Birdeye integrates with over 3,000 software systems — making it easy to generate more reviews, message more customers, and drive more revenue.

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Keep your favorite apps with Birdeye Integrations

Get more Google reviews with Birdeye

Customer Since 2009

Units Moving and Portable Storage of Austin, Texas

Consumer Services Austin, TX

2

GoogleReviews
1

124

GoogleReviews
5
Customer Since 2019

Avery Products

Consumer Services Castle Hill, NSW

4

GoogleReviews
2.8

728

GoogleReviews
5
Customer Since 2018

MetalsCut4U

Consumer Services Avon Lake, OH

1

GoogleReviews
5

728

GoogleReviews
4.8

Start growing with Birdeye today

Get a firsthand look at the capabilities of the all-in-one Birdeye Platform

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Start growing with Birdeye today

Frequently Asked Questions

How can Birdeye help me improve my storage business’ reputation?

Birdeye helps storage businesses improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.

Why is reputation management important for self storage businesses?

98% of customers read online reviews. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.

How does Birdeye get reviews for storage businesses?

Birdeye’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.

How does Birdeye's self storage software differ from other storage marketing companies?

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the CRM systems you use to improve business operations.

How can Birdeye's self storage management software streamline my business operations?

More than 150,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Is Birdeye's self storage software easy to use?

Birdeye is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Birdeye's intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.

Can Birdeye's self storage software integrate with other systems or software used in my business?

We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like QuickBooks, Square, SiteLink, Storelocal, Self Storage Manager, Zoho CRM, and many more.

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