The Modern Experience Marketer

Birdeye CEO and Co-founder Naveen Gupta unveils Birdeye’s vision on AI-driven customer experience.

Deepak Bahree, Chief Marketing Officer at Birdeye, unveils the transformative potential of BirdAI in enhancing Digital Customer Experience.

Dive into the realm of Artificial Intelligence (AI) with Dave Lehman, President - GTM at Birdeye, and Eric Boyd, Corporate Vice President of the AI platform at Microsoft

Dave Lehman, President and COO of Birdeye, engages in a fireside chat with Uday Ghatikar, Field CTO at Google, and Kiran Bellare, Head of Product - Generative AI at Google

An insightful Q&A with Matt Murphy, CEO of marketing innovation company Fusion92. Learn about the eclipse of advertising, the power of data and the triumph of experience.

What does it mean to truly serve customers, rather than sell to them? How does customer relationship marketing start from within - and what results come from doing it right?

Learn from Jody Martin, CMO @ Smile Brands, about how she and her team successfully manage patient experience & world-class online reputation for hundreds of dental locations.

How do modern multi-location marketers coordinate the many customer touchpoints - online reviews, listings, surveys, chats and more - that make up today's customer experience?

Bobby Dimovski, Founder & CEO of 4MJ Social, shares how he and his team succeed at building up their clients’ online presence through listings, online reviews, social & chat.

We talk with Ashley Cash, Senior Manager of Customer Experience at Globe Life, and focus on how multi-location businesses can better understand the Voice of the Customer.

A Q&A with Joey Randazzo, CEO of Becoming Media. We talk about how multi-location marketers can use business listings and online customer reviews to drive top-of-page SEO.