Monitor and respond to all your customer interactions in one place. Receive instant alerts, ensuring you never miss a message, and respond lightning-fast using GenAI.
Keep tabs on engagement across locations and channels
Seamlessly monitor all engagement with your social accounts, including wall posts, comments, and direct messages from one centralised dashboard.
Engagement Feeds
Create custom engagement feeds
Filter by channel and types of engagement, including comments, likes, direct messages, and mentions to get a clear picture of the metrics that matter.
Social Alerts
Never miss another message
Receive real-time notifications through email or text anytime someone engages with your brand on Facebook, Instagram, LinkedIn, Twitter, and YouTube.
GenAI Social Replies
Respond in seconds with GenAI
AI lets you rapidly draft responses to comments and messages, or effortlessly edit or rephrase existing replies to suit your preferences, ensuring quick and tailored interactions.
Social Moderation Tools
Moderate with ease
Clean up your comment section and prevent spam and abusive comments from taking over your social feed with powerful moderation features that allow you to hide or delete comments and ban users.
Do more with Birdeye Social AI
Social Posting and Scheduling
Create, personalise, and post across all channels for every business location.
