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HomeAbout Usupdatespage 19
Now, enable business texting on your landline number

Now, enable business texting on your landline number

To enable texting on business landline number, Birdeye has a simple three-step process for customers which can be completed right from your Birdeye account.

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Feb 20, 2020
Birdeye announces partnership with PerioVision

Birdeye announces partnership with PerioVision

Birdeye has now announced its partnership with the Electronic Health Record Management system, PerioVision.

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Feb 06, 2020
Birdeye announces partnership with Lightspeed

Birdeye announces partnership with Lightspeed

Birdeye has now announced its partnership with the point-of-sale (POS) and e-commerce solution, Lightspeed.

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Feb 06, 2020
Birdeye announces partnership with Acuity Scheduling

Birdeye announces partnership with Acuity Scheduling

Birdeye has now announced its partnership with the online appointment scheduling software, Acuity Scheduling.

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Feb 06, 2020
Introducing a clean and intuitive user experience for Reviews on Mobile App

Introducing a clean and intuitive user experience for Reviews on Mobile App

Birdeye has now redesigned the user experience for Reviews on the Mobile App improving the review response capabilities and secondary actions.

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Jan 10, 2020
Use customized logos and brand colors on surveys

Use customized logos and brand colors on surveys

This upgrade gives businesses the flexibility to align surveys with their brand vision.

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Dec 20, 2019
Track and manage inbound leads from your Birdeye dashboard

Track and manage inbound leads from your Birdeye dashboard

A lead is generated when a visitor initiates a conversation via Facebook Messenger or Webchat for the first time.

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Dec 16, 2019
Now, distribute surveys using location specific web links

Now, distribute surveys using location specific web links

Birdeye now allows businesses to select the location for which they want to conduct a survey using a survey link. A business location should be selected while generating the survey link.

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Dec 02, 2019
Birdeye adds capability to customize survey response table

Birdeye adds capability to customize survey response table

A user can choose respondents’ contact details, custom parameters or any of the survey questions as columns to create their own custom table.

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Nov 16, 2019
Birdeye launches 'Overall Score' for improved data visualization of survey responses

Birdeye launches 'Overall Score' for improved data visualization of survey responses

Analyzing the overall score allows the surveyor to instantly measure the reactions and sentiments of respondents in a quantitative mode without digging deep into wordy answers.

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Nov 16, 2019
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