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Universal Windows Direct of Baltimore
- Windows Installation
- Baltimore, MD
About this business
Universal Windows Direct is one of the fastest-growing home remodeling companies in the country. Our founding philosophy to provide constant and never-ending improvement to our customers is what brings us pride in providing quality products for your home at the best possible price. Ranked in the top 10 on Qualified Remodeler’s Top 500 list, Universal Windows Direct provides custom made replacement windows and doors specific to each home. You’ll have a peace of mind knowing that your investment is protected with our industry-... read more
Location details
2555 Lord Baltimore Dr, Suite K, Baltimore, MD, 21244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Took two months to finalize a contract, incorrect measurements and inaccurate count of window units. When the windows were delivered, the technician noticed the trim that came with the windows was incorrect. Took another 3 months to finish the job. As the homeowner, I had to take the blinds and curtains down twice.
The window quality is good. If you are in a hurry to get this done, you have the wrong company. I signed the contract in November and didn't get the windows installed until April, even though I was told it would be January at the latest.
The customer service has a lot to be desired. There are long wait times when you don't hear from anyone and you don't know what the status of your order is.
Never finished installing my windows, but have been paid in full!
Frequently asked questions about Universal Windows Direct of Baltimore
How is Universal Windows Direct of Baltimore rated?
Universal Windows Direct of Baltimore has a 4.1 star rating with 248 reviews.
When is Universal Windows Direct of Baltimore open?
Universal Windows Direct of Baltimore is closed now. It will open at 8:00 a.m.