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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, James. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
See statement at end of survey
Business response:
Hi, Kelly. Thank you so much for leaving us a stellar review!
Business response:
Hello, Heather. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Things went pretty smooth. Overall experience was good . Installers did mess up one of my half screens . How do I get a replacement for that screen ? Thank you
Business response:
Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it! Please reach out to customerservice@universalwindowsdirect.com to get your replacement half screen.
Business response:
Hello, Diamond. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
We had replacement windows done in a different home by a different company about ten years ago and were already seeing signs of diminishing quality in the glass after about the fifth year. This summer we moved to a new home (23 years old) that definitely had inferior, low grade windows. Through a friend, we were recommended to call Universal. Their representative, Brian, spent a morning with us explaining every detail about the product. He was patient with our questions and didn’t push us in any way. We were blown away by th... read more
Business response:
Hello, Debra. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Sales is very professional and warm hearted
Business response:
Hi, Linda. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
Universal Windows Direct of Charlotte has a 4.7 star rating with 1,354 reviews.
Universal Windows Direct of Charlotte is closed now. It will open at 11:00 a.m.