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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
What the sales person said, and what was reality or two different things as far as how long it takes the windows to get in.
Business response:
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
working with Universal Windows was painless. windows were installed ahead of schedule.
Last window that was giving Universal Windows trouble 3 separate times, was finally installed over 6 months later, although they didn't have the supplies to finish off the trim and they still need to come back to complete.
Definitely a high pressure sale. We needed a window ordered and didn't have time to shop around. Was the first window we have ever ordered and now that its installed, its just ok. There seems to be lots of 'frame' and we should have asked more questions about that as there is plenty of room for a larger glass. Window was installed with a scratch, contacted customer service and a replacement sash was ordered. Did not pay in full until replacement piece arrived. A discount for the issue would have been a nice gesture.
Universal Windows Direct of Columbus has a 4.5 star rating with 1,391 reviews.
Universal Windows Direct of Columbus is open now. It will close at 3:00 p.m.