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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,874 reviews
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William C.'s profile image
William C. 
a year ago

The overall process was great. The windows are high quality at a reasonable price! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Ashville, OH's profile image
Review in Ashville, OH 
a year ago

Everyone from the salesperson, to the tech who took final measurements to the installer was professional and kind. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Heather B.'s profile image
Heather B. 
a year ago
David C.'s profile image
David C. 
a year ago

We have only had the windows for 2 weeks but we definitely love them. I am trusting that if we do experience any problems in the future we can call and will be taken care of . I will be recommending this company. 

Ed J.'s profile image
Ed J. 
a year ago
Deborah C.'s profile image
Deborah C. 
a year ago
Michelle J.'s profile image
Michelle J. 
a year ago

Customer service communication is not good. We ask for a phone call to let us know when technicians are on the way so we can be prepared and never get one. Poor to no communication when servicedate needs to be changed on Universal's end 

Business response:

Michelle , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. -SS 

Stephanie G.'s profile image
Stephanie G. 
a year ago
Darren L.'s profile image
Darren L. 
a year ago

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,874 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.