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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The overall process was great. The windows are high quality at a reasonable price!
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Everyone from the salesperson, to the tech who took final measurements to the installer was professional and kind.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
We have only had the windows for 2 weeks but we definitely love them. I am trusting that if we do experience any problems in the future we can call and will be taken care of . I will be recommending this company.
Customer service communication is not good. We ask for a phone call to let us know when technicians are on the way so we can be prepared and never get one. Poor to no communication when servicedate needs to be changed on Universal's end
Business response:
Michelle , we regret to hear about your experience with communication. Your feedback is important to us and we will take immediate steps to enhance our communication channels to provide clearer updates throughout the project. Thank you for bringing this to our attention. -SS
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,874 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.