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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Sales and installation personnel were all superb
Business response:
Hi, Lori. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Love Universal Windows. Love that the company has a lifetime warranty. Had a hole in one of my screens and the service guy came and fixed it at no charge.He did a great job.
Business response:
Hello, Georgia. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
See less installation process
Business response:
Hi, Lisa. Your feedback is highly appreciated. Thank you for the review!^J
As long as they don't try to hide when they damage something
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! ^J
Business response:
Hi, Ben. Thank you so much for leaving us a stellar review!^J
Business response:
Hello, Frank. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J
Business response:
Hi, Customer. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^J
The windows are fantastic I am very happy with the quality.
Business response:
Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Universal Windows Direct of Pittsburgh has a 4.8 star rating with 1,223 reviews.
Universal Windows Direct of Pittsburgh is closed now. It will open at 11:00 a.m.