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Universal Windows Direct of Pittsburgh
- Windows Installation
- Pittsburgh, PA
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Was told Saturday install could be scheduled then when windows came in we were told no Saturday installs. After 2 weeks of multiple calls from different people finally a Saturday was scheduled. We were also told if the windows were not install soon we would be charged a storage fee, Not verry customer friendly.
Business response:
Hi, Steven. At Universal Windows Direct, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! -SS
Received incorrect window configuration, still waiting for correction. Also already seeing a component of window that is coming apart somehow, after very limited use. Still need to report this to Universal somehow.
Business response:
Hi Dave, thank you for your feedback. I have forwarded your information along to our customer experience team, and someone will be reaching out to you shortly. -SS
Frequently asked questions about Universal Windows Direct of Pittsburgh
How is Universal Windows Direct of Pittsburgh rated?
Universal Windows Direct of Pittsburgh has a 4.8 star rating with 1,382 reviews.
When is Universal Windows Direct of Pittsburgh open?
Universal Windows Direct of Pittsburgh is open now. It will close at 5:00 p.m.