Universal Windows Direct of Pittsburgh's cover image

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Pittsburgh

4.4

About this business

Location details

611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.41,688 reviews
Select a rating
Review in Pittsburgh, PA's profile image
Review in Pittsburgh, PA 
9 months ago

I called to get a quote because of an ad for a free front door or 12 months no interest and no payments. I got neither! My front door was just slightly too large for the replacement. The salesman was supposed to call me several days later to tell me if the cost of the door would be deducted from the total since that was part of the offer. He totally ghosted me. The 12mo no interest no payments apparently only applies if you pay the windows off within 1 or which makes no sense! The installers were goid and the windows are nic... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Charlotte K.'s profile image
Charlotte K. 
10 months ago

I am answering this for my mother. I was present during sales pitch and installation. The individual tha installed the windows did a great job however, my mother gave salesman $100 in cash towards the purchase and the finance company said that no deposit was ever credited to the account 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Richard G.'s profile image
Richard G. 
10 months ago

Time it got windows done and installed 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Christine D.'s profile image
Christine D. 
10 months ago

The installers were very nice and did the the job in a reasonable time period. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Dennis H.'s profile image
Dennis H. 
10 months ago

From the sales to the install, nothing but top notch! We are getting more windows installed later this year. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Chris V.'s profile image
Chris V. 
11 months ago
Review in Pittsburgh, PA's profile image
Review in Pittsburgh, PA 
a year ago

Good quality product durablity 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Review in Monaca, PA's profile image
Review in Monaca, PA 
a year ago
Brady D.'s profile image
Brady D. 
a year ago

Frequently asked questions about Universal Windows Direct of Pittsburgh

How is Universal Windows Direct of Pittsburgh rated?

Universal Windows Direct of Pittsburgh has a 4.4 star rating with 1,688 reviews. 

When is Universal Windows Direct of Pittsburgh open?

Universal Windows Direct of Pittsburgh is open now. It will close at 8:00 p.m.