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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
We will definitely recommend Universal Windows Direct to friends and family!!
Business response:
Hi, Larry. We are thrilled to learn that our team provided you an exceptional experience! Please don't hesitate to reach out if you need anything! -ES
Guys were great to work with. Installation was fantastic. Windows look great!
Business response:
Hi, Ronald. Thank you so much for leaving us a stellar review! -ES
Everything was good except we order a picture window and didn't get it plus they installed windows in the basement that we didn't order.
Business response:
Hi, Bob. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. -ES
Business response:
Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! -ES
So far we are extremely pleased with the windows and the installation.
Will change my mind when you replace the bad screen door
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
Nice fitting windows look great one day installation
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^J
Very prompt and efficient.
Business response:
Hi, Ed. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
The windows are beautiful and done in a timely manner. After being ordered it only took 4 weeks to make them. The whole process from start to finish went so smoothly. The salesman was knowledgeable, the installers couldn't of been better, and there's a lifetime warranty. We would highly recommend this company and these windows to anyone needing new windows.
Business response:
Hello, Robert. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Universal Windows Direct of Pittsburgh has a 4.8 star rating with 1,260 reviews.
Universal Windows Direct of Pittsburgh is open now. It will close at 8:00 p.m.